Yes. Batteries are always consumable items, and the manufacturer has no control over the usage profile of the owner.
The only exception is if the unit is relatively new and the batteries have had few duty cycles. The batteries or the charger may then be faulty. The manufacturer might then have a limited warranty but will require the goods for inspection first.
The battery you refer to is a modern Lithium Ion type, they are lightweight, powerful and fast charging but also very intolerant of rough handling or incorrect charging and MUST only ever be charged on a compatible charger. They are also still an immature technology, so premature failures are not uncommon.
BTW, you can get those same batteries for
half the price, currently $148.53 with free shipping.