20 Most Recent Sony STR-DG500 Receiver Questions & Answers

usually means a short in the amp section. Needs to be repaired before it will turn on properly

Double check all of your connections and settings on the receiver. You might also try resetting the receiver.

If you are hearing it from your receiver, then your receiver is fine. Change the input on your TV.

Optical carries only 5.1 sound, no video. HDMI carries both video and sound. If your receiver doesn't have HDMI, check your TV for optical output. You can go BluRay to TV via HDMI, then TV to receiver via optical.

If you don't have optical out on your tv, you're going to need either a receiver with HDMI or a BluRay player with component output (blue, green, red).

Read this procedure to possibly fix the remote:
http://remotes.com/remotes/servlet/rs?a=Display&contents=help_deadremote&uuid=A12963989782821
They also sell replacement remotes.

Or look on eBay (usually cheaper).

Generally speaking, an amp protects itself from heat, shorts, overloads and operator exuberance by refusing to turn on or stay on.

Overloads can be from excessive periods of high output or marginally low impedance loading by the speakers; and shorts would be wiring issues or a speaker blowing up.

You should be able to feel if it's hot. WHY is it overheating? Make sure it has sufficient ventilation on all sides and that vent holes are not blocked by dust balls. Eure the fan (if equipped) is running as designed (some only operate on demand). Clean dust and debris from it.

If the amp comes back on after cooling, you're lucky. They only have so many self-protection cycles in their lives so continuously resetting or cycling their power without addressing the cause can do more harm than good.

If it protects immediately on a cool power up you should disconnect the speaker connections and try it 'naked'. If it comes up then diagnose which lead(s) are shorted. If it does not come up the problem is internal and should be left to an experienced and competent hands-on tech.

Please see the link below for an explanation of protect mode. For your specific unit, the problem is most likely shorted output transistors. Expect a parts cost in the $40 range.

Please update this if you have any further questions.

Dan

Link: http://www.fixya.com/support/r5390728-protector_means

Sounds like faulty psu (pwer suply unit) Amp is going into protection mode. Disconnected all speaker and av wires (only power) turn up volume and see if it stays on. If not psu, sounboard or volume function faulty. If on, connect one speaker L or R. Go to tuner mode to tuned radio station an listen for sounds. If on, connect speakers and av cables one by one and test each one on its own until amp switches off, Investigate from there were problem is. Make sure speakerwires is not shorting out.

Were you playing it at a high volume when it quit playing?

Hi David, do you want to connect the ST-D505 tuner to the TA-D505 amplifier? You just have to connect an audio cable of two RCA (red and white) from the audio output L and R of the tuner ST-D505 to the input of Tuner in the amplifier TA-D505 Remember to connect the FM antennas and the AM Antenna Loop on the ST-D505 tuner To listen to it, you have to select Tuner on the TA-D505 and enjoy the favorite radio stations I hope you have my comments Greetings Franco Dosil Hola David, quieres conectar el sintonizador ST-D505 al amplificador TA-D505? Simplemente tienes que conectar un cable de audio de dos RCA(rojo y blanco) desde la salida de audio L y R del sintonizador ST-D505 a la entrada de Tuner en el amplificador TA-D505 Recuerda conectar las antenas de FM y la Loop Antena de AM en el sintonizador ST-D505 Para poder escucharlo, tienes que seleccionar Tuner en el TA-D505 y disfrutaras de las estaciones de radio preferidas Espero que te sirvan mis comentarios Saludos Franco Dosil https://elektrotanya.com/sony_lbt-d505_d505cd_d505cdm_d505m.pdf/download.html

troubleshoot the issue: Reset the CD Changer: Turn off the CD player. Press the CLEAR button. Simultaneously, press and hold down the POWER button on the CD player for 60 seconds. If this doesn't resolve the issue, proceed to the next step. Check for Error Messages: If you encounter difficulty playing a disc and receive any of the following error messages, there may be an incorrect setting or a problem with the disc: NO DISC DISC ERROR CD ERROR TOC ERROR Refer to the instructions supplied with your CD player to verify model-specific information and troubleshoot the issue. Internal Component Repair: If the display issue persists, it might be related to an internal component that requires repair.

Troubleshoot this issue. Here are some steps you can follow: Check Speaker Connections: Ensure that the rear surround speakers are properly connected to the Audio/Video (A/V) receiver. If applicable to your model, verify that the A/B speaker selector is set correctly. If the speakers are connected to the A speaker connection, the selector must be set to the A position. Test Tone Operation: Perform a test tone operation to check if the speakers are functioning correctly. Increase the rear speaker volume or adjust the surround speaker settings to the maximum level. Speaker Size Settings: Try selecting a different size (small or large) for the rear surround speakers in the menu. Surround Sound Mode: Verify that the A/V receiver is set to a surround sound mode. For Dolby ProLogic surround sound, ensure that the center-channel mode is set to NORMAL or WIDE. If your source is a DVD or Blu-ray Disc player, check that surround sound is enabled in the player's menu. The audio being received must be multi-channel. Different Surround Sound Mode: Try setting the A/V receiver to a different surround sound mode. Source Content: Verify that the source you are playing is encoded in surround sound. Note that during periods of mainly dialog, most of the sound may come from the center speaker only, with audio coming out of the rear speakers when there is background or ambient noise. Factory Reset: Reset the unit back to factory default settings (consult your operating instructions for model-specific steps). If applicable, follow the steps for calibrating the appropriate settings automatically after connecting the calibration microphone device. Speaker Wires and Replacement: Check and replace the speaker wires if necessary. Consider connecting a different pair of speakers to see if the issue persists. If you've tried these steps and the problem remains unresolved, I recommend seeking professional service.