20 Most Recent Dell 926 All-In-One InkJet Printer - Page 7 Questions & Answers

Try running Delete Print Jobs to remove any stuck print jobs in the queue.

Disconnect the printer.

Download and run the patch(printer cleanup utility) until it prompts you to restart your computer.

Restart your computer. Make sure the printer is removed. Manual Printer Driver Removal

Download the proper drivers. If using Windows 7 32-bit use the Vista 32-bit and if using Windows 7 64-bit use the Vista 64-bit drivers. Install the drivers in the Vista Compatibility mode You'll get a message, the printer is not connected. Connect the printer at this time(powered on)

Virus programs and firewalls will block communications.

Links to the patch(drivers can be found at...

Dell 926 Photo All-In-One Printer owners thread (W7)

As for scanning, if you have the disk that came with the printer, then insert the Printer disk and stop it from running. Go to My Computer and double click on it. Look for the drive with the Dell disk in it. Right click on it, left click explore. Look for the OCR Folder. In the OCR Folder, there is an Abbyy Folder. right click on setup.exe, that's in the Abbyy Folder and left click run as administrator. This will install the OCR program.

Or

Try Simple OCR



Rick

How's the color cartridge? The multi-function printers need both to print properly. Try switching to grayscale only, even then you'll get some fading but not as bad. Just dealt with this issue on an HP. They're made by the same company, just branded different! I tell people if they do alot of printing, get a laser color printer (not too expensive anymore) & just use the scan/fax from the old unit. These multi-function units are problematic no matter what brand, unless you spend $400 or more for a small commercial unit.

Are you using Dell Series 9 ink cartridges?

Unplug the printer from the wall. Now remove the power brick from the back of the printer for 60 seconds. Plug everything back in. This will reset any error messages the printer has.

Power on the printer. Open the printer and take out the Dell Series 9 Black cartridge. make sure all the tape is off the cartridge and put the cartridge back in. Now do the same for the Dell Series 9 color cartridge.

You are using Dell Series 9 ink cartridges, correct?

Dell Series 9 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 9 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

Black cartridge = black side(left side) Color cartridge = color side(right side)

Photo cartridge = black side(left side) Color cartridge = color side(right side)

It is possible to get a Dell Series 9 cartridge with a bad sensor. Contact the place of purchase for a replacement.


Rick

Hi

I believe the print head is clog and need to clean it. Try this solution.

Remove the ink cartridge and clean the print head using a cloth with rubbing alcohol to remove clogged ink in the print head. Then rub the printhead into a plain paper until ink flows. Then try to print again

If still not working, run the print nozzle for 2-3 times to clean thoroughly.

Please rate and make a comment if you find this solution very helpful and might help others as well. Post more comments if you need more help.

Regards and thank you for using Fixya !

clean your nozzle ink use printer properties maintenance in cleaning the nozzle.

Try using a cotton swab and clean the heads with alcohol. This will clear out the dried up ink. Hope this helps

There is possibly a print job stuck in the queue Delete Print Jobs

Try this tweak...

Go to device manager(right click my computer, left click properties, left click hardware, left click device manager)

Go to the USB Controller section and click the + sign.

Go to each USB Root Hub and right click on it, left click properties, left click power management. Uncheck the box, allow computer to turn off this device to save power.

Restart your computer.


Rick

You may be missing an essential software or driver for printing. I did a search and came to the Dell website, which they offer the driver for the printer. Go to the bottom link, and download the driver , and install it.

http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R146832&SystemID=PRN_ALL_A926&servicetag=&os=WLH&osl=en&deviceid=11934&devlib=0&typecnt=0&vercnt=1&catid=-1&impid=-1&formatcnt=1&libid=40&fileid=195205

If you need any further clarification, don't hesitate to ask!

You can't plug one printer into two computers. USB connections only allow a single connection between the device and a computer (although you can daisy-chain multiple USB devices off of one computer or each other).

Remove the connection from either the laptop or the other computer and get the sole remaining computer attached to the printer to recognize the printer again.

Hi walsvill,

Is the plastic strip that you are talking about is a 12-14" inch long thin strip plastic at the bottom of the printer? If you are talking about this, you may try the following steps below:

1. First open up the printer and on the far left side of the printer wall there's a square hole with a little post to hook the strip on, just above the metal bar.

2. Then the strip gets fed through a slot on the print cartridge holder.

3. On the far right side of the printer there is a post with a nipple on it coming from the back wall of the printer, just above the bar. Just hook the end of the strip on it.

Hope it helps.

Thank you for using Fixya.

sir this problem with your cable plz change your cable

HERE is a link to the driver directly from Dell. you can download it to your USB key and then install it on your PC (or any PC) from there. just make sure you select the correct operating system and you should be fine.

try reinstall your printer driver
use printer cd driver to do that, just insert cd to computer and follow the instruction until finish

Try cleaning the Gold section of the cartridges with a wet paper towel.

Unplug the printer and clean the gold contacts on the printer where the cartridge meets up to the printer with a wet paper towel. Do this till the towels come back clean.

Dry both the contacts on printer and cartridges.

Allow at least 30 mins for the printer to dry.

Plug the printer back in and reinstall the cartridges.

Align the cartridges,

Hope this helps.

Zeppelinx12

you must cleaned cartridge before you plug on printer, for level ink detection you must waiting for moment for ink spread on cartridge.

Make sure that the power cable is secure. If you are plugging it into a power socket, try plugging it directly into the wall. If it doesn't work after that, you can either get the printer services or think about purchasing a new one.

If you have the printer but no cd to go with it, you can easily download the driver from the internet.

Just go to the Dell Support page for you printer model at the following link:

http://support.dell.com/support/downloads/driverslist.aspx?c=us&cs=19&l=en&s=dhs&ServiceTag=&SystemID=PRN_ALL_A926&os=WLH&osl=en&catid=&impid=

Just use your mouse to click on the link, which is the underlined and highlighted text just above. This will open a new web browser page automatically for you and allow you to view the information at the website indicated.

Then select the operating system you are using on your computer and download the appropriate driver.

Please comment back here to this page if you have any questions, have difficulty accessing the link, or just require further general assistance and I will respond as soon as I see it.

If this was at all helpful please click on the 4 Thumbs Up helpfulness rating icon you see on this page.

Thank you very much and good luck.

Joe.

Shut the printer off, and after a minute power it back on again.