20 Most Recent Lexmark X5470 All-In-One InkJet Printer - Page 8 Questions & Answers

Please visit the Lexmark website to download the Lexmark X5470 Printer Driver on your computer. Select your operating system > click on "FILTER" > click on the printer driver under Recommended Downloads > download and execute the file. Simply follow the instructions on your computer screen to complete the installation.I hope this information has been helpful. Thanks.

Try this approach instead:

1. Uninstall your existing printer software from your computer. From your computer, go to Start menu > Programs > Lexmark X5400 Series folder > Tools > Uninstall.
2. After the uninstall process, reboot pc when prompted.
3. When pc turns back on, check if your system is running on 32-bit or 64-bit. From your computer, go to Start menu > right-click on Computer > click on Properties. Take note of the System Type.
4. To re-install the printer software, please visit the Lexmark website. Use the link below:

- Lexmark X5470 Driver for Windows 7 32-bit- Lexmark X5470 Driver for Windows 7 64-bitSimply follow the instructions on your computer screen to complete the installation.I hope this helps.

A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.

If that doesn't help, try the steps below:

1. Disconnect the printer from your computer.

2. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

2. On your computer, go to Control Panel > Printers and Faxes.

3. Delete the Lexmark print object.

4. Reboot your pc.

5. When your pc turns on, reconnect the printer.

6. Wait until your pc fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, then try to print a document again to verify that the problem is fixed.

You may also try to update your printer driver by inserting the installation disc that came with your printer into your computer hard drive.

The Lexmark printer model number can typically be found in one of three locations. Upper or lower front of printer. Top bezel or perimeter of the LCD/control panel. Top of the printer. I hope this helps. Thanks.

Please try the steps below:

1. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer.
2. Disconnect the power cord from the power source. Re-connect after 30 seconds to a different known working power outlet. Bypass any power surge devices or power extensions/strips and directly plug in the cord into the power outlet in the wall.
3. Re-plug the power supply into the printer.
4. Press the power button if the printer won't automatically power on.

If the problem continues, please contact Lexmark Technical Support for further assistance. Thanks.

A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.

If that doesn't help, try the steps below:

1. Disconnect the printer from your computer.

2. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

2. On your computer, go to Control Panel > Printers and Faxes.

3. Delete the Lexmark print object.

4. Reboot your pc.

5. When your pc turns on, reconnect the printer.

6. Wait until your pc fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, then try to print a document again to verify that the problem is fixed.

You may also try to update your printer driver by visiting the Lexmark website at http://bit.ly/dbCiI6. Select your operating system, download and execute the file.

Where do you initiate faxing - from your computer or using the printer operator panel? Try the following steps to determine what is causing this problem:

1. Disconnect the printer from the phone line from the wall.
2. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.
3. When the printer turns on, try to make a copy or print from your computer to verify that the printer is working normally without connecting to the fax line.
4. If copying or printing from computer is working properly, then connect it to the fax line.
5. Try to send a fax from the printer operator panel.
6. Try to send a fax from your computer. If error appears, try to update your printer software by inserting the printer's installation disc into your computer hard drive.

I hope this helps.Please keep me posted.

This error indicates either a communication failure between your left cartridge and your printer or a short in the cartridge. Please follow the steps below to identify and fix the problem.

1. Make sure the printer is on.

2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

Note: If the carrier does not automatically move to the center, turn off the printer/unplug the printer from the power source and then slide the carrier to the center.

3. Remove both cartridges from the carrier.

4. Close the printer cover.

5. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

6. When the printer turns on, reinsert your right cartridge first.

7. Close the printer cover and check for any errors.

8. If no error appears, reinsert the other cartridge. Close the printer cover.

9. Replace whichever cartridge is causing the error to appear with a new cartridge. Then try to print a document again to verify that the problem is fixed.

The Lexmark printer model number can typically be found in one of three locations.

• Upper or lower front of printer.
• Top bezel or perimeter of the LCD/control panel.
• Top of the printer.

I hope this helps. Thanks.

Please make sure that your cartridges have substantial ink in them for printing. The problem could be due to the cartridges not aligned properly in the printer. Try to follow the steps below to identify and fix the problem:- Open the printer cover.- Remove the cartridges from the printer.- Close the printer cover.- Re-brick your printer printer by pulling out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.- When the printer turns on, reinsert your cartridges.- Load some paper.- Try to print a document again to verify that the print quality has improved.Should you still need assistance, please leave a comment to my response and I'll get back to you. Should this resolves your problem, your rating will be greatly appreciated.

Please visit the Lexmark website to download and install the Lexmark X5470 printer driver on your computer. Select your operating system > click on "FILTER", click on the driver under Recommended Downloads > download and execute the file. Simply follow the instructions on your computer screen to complete the installation.I hope this helps.

It could be due to the cartridges or the encoder strip (transparent strip found behind the cartridge carrier) has gotten loose from its position. Please follow steps below to identify and fix the problem:

1. Open the printer cover and remove both the cartridges. Note: If the carrier does not automatically move to the center, turn off the printer/unplug the printer from the power source and then slide the carrier to the center.

2. Check the encoder strip and make sure it is secured in its place.

3. Close the printer cover.

4. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

5. When the printer turns on, reinsert one cartridge first. Close the printer cover and check for any errors.

6. If no error appears, reinsert the other cartridge. Close the printer cover.

7. Replace whichever cartridge is causing the error to appear with a new cartridge.

8. If no error appears, try to print a document again to verify that the problem is fixed.

Should you still need assistance, please leave a comment to my response and I'll get back to you. Should this resolves your problem, your rating will be greatly appreciated.

It could be due to the cartridges or the encoder strip (transparent strip found behind the cartridge carrier) has gotten loose from its position. Please follow steps below to identify and fix the problem:

1. Open the printer cover and remove both the cartridges. Note: If the carrier does not automatically move to the center, turn off the printer/unplug the printer from the power source and then slide the carrier to the center.

2. Check the encoder strip and make sure it is secured in its place.

3. Close the printer cover.

4. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

5. When the printer turns on, reinsert one cartridge first. Close the printer cover and check for any errors.

6. If no error appears, reinsert the other cartridge. Close the printer cover.

7. Replace whichever cartridge is causing the error to appear with a new cartridge.

8. If no error appears, try to print a document again to verify that the problem is fixed.

Should you still need assistance, please leave a comment to my response and I'll get back to you. Should this resolves your problem, your rating will be greatly appreciated.

Hi.
Try this
1.take a sheet of paper ,,fold it length wise 2-3 times to make it thick.insert this into the paper feed tray...move it left and right a couple of times..this clears the obstruction if any..
if this does not work..call lexmark tech support,,,your printer would be replaced if in warranty..
good luck

Try the steps below to fix your printer issue:

A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.

If that doesn't help, try the steps below:

1. Disconnect the printer from your computer.

2. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

2. On your computer, go to Control Panel > Printers and Faxes.

3. Delete the Lexmark print object.

4. Reboot your pc.

5. When your pc turns on, reconnect the printer.

6. Wait until your pc fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, then try to print a document again, make a copy or fax to verify that the problem is fixed.

Should you still need assistance, please leave a comment to my response and I'll get back to you. Should this resolves your problem, your rating will be greatly appreciated.

A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.

If that doesn't help, try the steps below:

1. Disconnect the printer from your computer.

2. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

2. On your computer, go to Control Panel > Printers and Faxes.

3. Delete the Lexmark print object.

4. Reboot your pc.

5. When your pc turns on, reconnect the printer.

6. Wait until your pc fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, then try to print a document again to verify that the problem is fixed.

You may also try to update your printer driver by visiting the Lexmark website at http://bit.ly/dbCiI6. Select your operating system, download and execute the file.

DO NOT use the Windows 7 Lexmark Driver for the 5400 series on the model X5470 all-in-one! I just assembled a new Win 7 computer and could not get the obvious Win7 64 bit driver to work. I called Lexmark tech support several times, and the third time they conceded that you can't use it. You have to use THIS ONE!
CJS5400en.exe (just for the X5400). Make sure you UNINSTALL COMPLETELY any previous Lexmark printer driver and check the hard drive for any vestiges of previous installations BEFORE installing the new driver...and do NOT use the 'cleaning utility' file that is on the Lexmark site for Win 7 - to clean all bits of former installations first...According to tech support, it doesn't work on Win 7!! I told the tech person that the driver site needs to be more specific on which models use which drivers...he agreed.

If you're using Windows, please follow the steps below to clear the print queue from stuck print jobs:

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.

Try to print again to verify that the problem is fixed.

Lexmark - United States