HP Officejet Pro 8600 - Answered Questions & Fixed issues

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Software and driver downloads officejet pro 8600

Hi. For driver and software (officejet pro 8600 ) you can download it to hp support web site . Heres the link http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4062&lc=en&cc=us&dlc=en&sw_lang=&product=4323659 . Thanks
2/20/2018 11:36:42 AM • HP Officejet Pro... • Answered on Feb 20, 2018 • 196 views
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Hp 8600 missing or damaged print cartridge how to fix?

If you observe the error message "One of more ink cartridges may be missing or damaged", "Cartridge Damaged", or "Ink Cartridge Failure", "The following cartridges are not intended for use in this Printer", etc. then the printer is not recognizing the installation of the refilled ink cartridge(s) or 'smart chip' which is affixed to the rear side of ink cartridge is causing the detection issue. This type of issue can also be caused by a bent pin on the PRINTHEAD assembly or one (or more) electrical contacts are dirty on the PRINTHEAD assembly (especially if the same error occurs with a brand new HP ink cartridge). Typically, the problem is usually an incompatible smart chip which is affixed to the rear-side of the ink cartridge. (1) It is first suggested you remove the respective ink cartridge from the printer and thoroughly clean the cartridge's smart chip's gold contacts/electrical surfaces using an isopropyl dampened lint-free towel. Ensure no ink residue is present on surface of the chip. Also ensure the chip is located in the proper position. Please refer to the 2nd photo on the following Inkjet411 support page - carefully inspect chip position to ensure it was properly placed: http://inkjet411.com/?page_id=1999 Following cartridge 'smart chip' gold contact cleaning, please re-install the ink cartridge and retest. (2) Remove PRINTHEAD from printer and inspect for damage to contact pin(s) on the INSIDE OF THE PRINTHEAD ASSEMBLY. Please refer to printhead removal procedure below for reference. Often, you can gently bend the pin back into position to correct the issue. REFERENCE: HP Officejet PRO 8600 Printhead Removal & Replacement Procedure: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c02871867 ---- SPECIAL NOTE FOR BRAND NEW HP PRINTER MODELS (temporary issue until approx. mid to late August 2014): If you continue to observe "One of more ink cartridges may be missing or damaged" alert messages, please note that printer firmware versions CKP5CN1334ER for the newer HP Office jet Pro 8100 and 8600 printer series (manufactured after Nov./Dec. 2013) do not allow the replacement chip to function (this problem temporarily impacts brand new HP printers only -- this problem will be resolved sometime in June 2014 with the release of upgraded smart chips to all Costco stores which will work in the newer printer models). Confirm if your printer is impacted: 1. Verify 8100/8600 printer firmware - print the PRINTER STATUS REPORT or PRINT QUALITY DIAGNOSTIC page to verify your firmware version. 2. To print the printer status report, on the printer control panel, press and hold the (Cancel) button for three seconds (i.e. 8100 models). Alternatively, you can print either of the reports from the TOOLS menu if this does work.....OR....... 3. Check 'Product Information' - 'Firmware Version' a. CKP5CN1334ER for the HP Office jet Pro 8100 and 8600 printer series b. If your printer has this printer firmware version, then you may be impacted. If the error message persists then we suggest you return the cartridge(s) to your refiller and request to have the 'smart chip' (attached to cartridge) replaced with a new chip*. If Costco does not have the NEW CHIP VERSIONS yet, then request a refund for the refill purchase. ---- However, if the same problem occurs with a 2nd cartridge (or manufacturer's brand new ink cartridge) then the PRINTHEAD may either have ink on the internal electrical surfaces (where cartridge mates to it) or the PRINTHEAD may have a bent or deformed contact pin. Remove PRINTHEAD from printer and inspect for damage to contact pin(s) on the INSIDE OF THE PRINTHEAD ASSEMBLY. Refer to printhead removal procedure below for reference. Often, you can bend the pin back into position to correct the issue. REFERENCE: HP Officejet PRO 8600 Printhead Removal & Replacement Procedure: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c02871867 You should also ensure the EXTERNAL electrical contacts on PRINTHEAD are clean of any ink residue. Clean with damp towel to remove residue. Refer to the 5th photo on the following Inkjet411 support page: http://inkjet411.com/?page_id=1999 --- ADDITIONAL ERROR MESSAGES / NOTES: 2. An "Ink Cartridge Depleted" message can be observed (printer will cease print operations) when an ink cartridge 'really is' out of ink. HP has small sensors which look into the bottom of the ink tank to ensure ink is present. Typically you will receive 'Low Ink Warning' messages just before this occurs. 3. Since the printer monitors ink usage/drop counts, it will display the 'Ink Sensor Warning' messages when it 'predicts' the cartridge should be out of ink, but these messages can be temporarily ignored and you may continue printing. Eventually the 'Cartridge(s) Depleted' alert message will be displayed when the cartridge truly is out of ink. 4. The "Use Color Ink Only" or "Use Black Ink Only" messages can be caused by poor contact (i.e. electrical connectivity) between the ink cartridge's 'smart chip' and the carriage assembly (which the ink cartridge plugs into). Typically a 'Red X' will also be displayed on printer control panel LCD or Window's pop-up screen when this condition is present. *This type of error may be caused an electrically damaged 'smart chip' which is affixed to the rear side of the cartridge itself, a mis-aligned chip (wrong position), an incorrect replacement chip type (i.e. operator installed the wrong chip on for that color and/or tank size). In most case the cartridge will need to have a new replacement chip installed by the refill operator. We apologize for the inconvenience if either of these possibilities prove to be the root cause. For more information on chip placement, refer to Section A on the following Inkjet411 support page: http://inkjet411.com/?page_id=913 ------ COMPATIBILITY NOTE: Compatible (clone) HP 950/951 ink cartridges, sold via the internet or similar, may not be refilled and reprogrammed successfully - Costco does not (should not) support refilling of compatible ink cartridges (i.e. those cartridges which do not have the HP original blue/black logo displayed on the front label of the ink cartridge). If you had a compatible/clone/remanufactured ink cartridge refilled we cannot guarantee it's performance. ------ Please let us know if this does not remedy the current error condition. For any additional questions please contact us directly: [email protected] If you need to purchase a new ink cartridge(s), we suggest you try a remanufactured ink cartridge from http://www.inkplicity.com/ as their ink cartridges typically have the lowest cost in the USA and have a high reliability rating. -Thank you Inkjet411 Team Member
7/29/2021 8:59:18 AM • HP Officejet Pro... • Answered on Jul 29, 2021 • 2,751 views
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HP Office Jet Pro 8600 Plus throwing error code C8190002

Look up on Google first the meaning of that error, than you'll know how to fix it..
10/3/2017 12:17:45 PM • HP Officejet Pro... • Answered on Oct 03, 2017 • 606 views
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How do i change scanner settings

left click start menu left bottom corner of desktop find all programs listing Look for a program called hpscan https://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/HP-Officejet-8600-Pro-how-to-change-scan-resolution-presets/td-p/2721003
6/26/2017 3:56:33 AM • HP Officejet Pro... • Answered on Jun 26, 2017 • 118 views
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I NEED SCHEMATIC DIAGRAM FOR HP PRO 8600

7/22/2019 5:03:58 PM • HP Officejet Pro... • Answered on Jul 22, 2019 • 851 views
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How can I fax a doubled sided document to someone

Make a copy of both sides then fax them separartly
10/19/2015 11:35:53 PM • HP Officejet Pro... • Answered on Oct 19, 2015 • 160 views
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When faxing I get communication error 340 alot

Check all the settings that regulate the fax, pay close attention to the speed settings.
8/19/2015 2:16:58 AM • HP Officejet Pro... • Answered on Aug 19, 2015 • 249 views
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It was working fine, now won't even turn on...any suggestions?

HP is making "disposable" printers. They have "repair kits" available but to repair a printer you need some quite advanced knowledge and practice so my best advice is that you should take it to an authorized HP service
8/13/2015 11:27:52 PM • HP Officejet Pro... • Answered on Aug 13, 2015 • 185 views
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How do I print labels for 74520?

get a label print software
7/21/2015 3:45:49 AM • HP Officejet Pro... • Answered on Jul 21, 2015 • 318 views
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I replaced all of the ink cassettes with Hp but the printer will not pick up the paper and print.

remove the paper draw,then open the back panel [should just flip open] check for jammed paper,reload paper draw with at least 1/4 inch of new paper,put back in,and retry printing.If theres still a problem,the printer usually tells you.Recheck yr printing settings
7/4/2015 5:33:19 AM • HP Officejet Pro... • Answered on Jul 04, 2015 • 259 views
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How do I replace the yellow ink cartridge?

Open up the Panel It has the writing HP office jet pro Etc. on it, then the cartridge/head will move toward you, push in on the yellow cartridge until it clicks and release it will disengage and you can remove old cartridge. Installation is exactly like removal insert new cartridge until it clicks release and it will engage. Close panel and the cartridge/head will move back to previous position
6/2/2015 5:48:37 PM • HP Officejet Pro... • Answered on Jun 02, 2015 • 211 views
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Printing ok from computer but photocopier printing very faded

Select "Copy" from the touchscreen and then select "Settings..." Adjust the "Lighter/Darker" setting and see if that helps.
4/1/2015 2:43:03 PM • HP Officejet Pro... • Answered on Apr 01, 2015 • 451 views
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Printer is out of cyna color but only want to print black how to we override

You have to follow this steps: 1. Load paper in the tray. 2. On the File menu in your software application, click Print. 3. Make sure the printer you want to use is selected. 4. To change settings, click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Change the paper orientation on the Layout tab, and paper source, media type, paper size, and quality settings on the Paper/Quality tab. To print in black and white, click the Advanced button, and then change the Print in Grayscale option. 6. Click OK. 7. Click Print or OK to begin printing
3/17/2015 6:57:49 PM • HP Officejet Pro... • Answered on Mar 17, 2015 • 148 views
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How do I open the ink container to replace the ink?

Are you asking where to open the unit to get the ink containers and print head accessible to replace the cartridges? Or are you trying to figure out how to fill a cartridge with aftermarket ink? To replace the cartridges themselves you must have unit on and on the left side where it says HP Office jet Pro etc. is actually the cover to the ink/head area open that and the head will automatically move over and allow access to the ink cartridges and the print head. To remove a cartridge just push in on it and it will click and disconnect. To install just push all the way in like removing until it clicks and attaches. As far as adding aftermarket ink, I am not sure that is advised as I know I used to do this until last time it ruined my print head and made a mess as it leaked out of head unit all over inside of printer which in turn leaked onto desk and then onto floor. But if you think it would be ok the specific instructions should be included with the refill kits as different cartridges have different areas needed drilling etc. to access ink well/tank. Hopefully this helps.
3/10/2015 1:58:11 AM • HP Officejet Pro... • Answered on Mar 10, 2015 • 100 views
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Very slow scanner it takes 2 hours to scan 40 pages! How can I increase scan speed

Dear You can customize the setting to scan area and resolution of scan. Try to use the application provided by the manufacture. Thanks.
3/6/2015 1:53:18 PM • HP Officejet Pro... • Answered on Mar 06, 2015 • 132 views
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Top feeder won't feed paper straight

Dear Pl. check the ADF cover locked at both side. Clean the pick up roller with dampen cloth. Thanks.
3/6/2015 1:18:20 PM • HP Officejet Pro... • Answered on Mar 06, 2015 • 151 views
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The gold contact points in the printer for one of the inks (black) has become damaged - 3 out of the 4 are bent out of shape and obviously the black ink cartridge isn't recognised. Can it be repaired?

Dear Go for replacement with new one, also check the base contact points of the holder if possible clean with lint free cloth dampen with isopropyle alcohol while printer is power OFF. Thanks.
3/6/2015 1:11:21 PM • HP Officejet Pro... • Answered on Mar 06, 2015 • 127 views
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The printer has stopped working, I tried plugging into a different socket, changed fuse on plug, still not working

have you tested the power supply? (small black box attached to cable , sometimes clips into printer ) try changing it out
3/17/2015 6:38:00 AM • HP Officejet Pro... • Answered on Mar 17, 2015 • 197 views
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