20 Most Recent Xerox WorkCentre 7328 Multifunction laser printer - Page 3 Questions & Answers

Ensure that you are intalling the correct print driver, www.xerox.com, support section.Also check to make sure that the colour option in the printing preference is not set to Black and white or grayscale.Also ensure that you dont have any accounting option set to black and white only.

Open and close the paper tray 3.The tray information screen will be displayed.Select CHANGE SETTING on the touch screen.You should now be able to change your setting.

update your print driver to latest version and make sure you select Win 7 (32 or 64 bit) as OS if not already selected. once loaded, rt-click on printer, select Print Prefs, goto Advanced Tab, expand Paper selection and Enable Banner Page.

Hello

There are many possible causes. You'll have to do a bit of detective work to find your particular problem. Depending on whether your streaks are black or paper, you're either getting unwanted toner, or the printing process is being interrupted.


* The photosensitive drum can get a mark or a spot or even a damaged area. This usually presents as a regular area which repeats, going down the print, rather than a streak It may be possible to clean the drum with a soft tissue -- perhaps with the addition of a little Isopropyl alcohol. If you have a replacement drum, try that. In most cases the drum is part of the cartridge, but not always.

* Loose toner in the system. If your drum is leaking, or you've spilled some toner inside the printer (perhaps after shaking the cartridge to get more life out of it) the excess toner may cling to the paper in streaks and get fused onto it. The cure is a good vacuum clean of the insides.

* Sometimes a small corner of a sheet of paper (or similar) can get caught in the workings of the printer, This can obscure part of the optical (especially with LED printers) and cause a blank streak in the printing. Dust and toner on the LED head can cause similar problems and fuzzy printing. Tissue and alcohol again!

Are you printing to the printer using the Xerox Global Print Driver PCL6? If so, this will be the cause of your problem. Earlier versions of the driver werent as bad when processing PDF documents. I would suggest that you download the Workcentre 7328 PCL6 driver and try that - the problem should clear.

Cheers

Jon.

im not familiar with this type of error you might just try the to troubleshoot the problem until you no exactly what has caused the problem you cant fix
click start control panel administrive tools computer management then select event viewer depending on what operating sytem you have this may vary extend the events there you will see errors in red you will no what exactly what the error was and at what time it occured you might have to uninstall then reinstall the program and its files you could run the check disk utility click start run type cmd then type chkdsk/r/f which will scan for and attempt to repair any bad sectors and automatically fix any corrupt files on your hard drive then defragment your hard drive or control panel administrive tools,computer management ,disk management right click on your drive select properties click tools you should see click check now click start two boxes automatically fix files and scan for and attempt recovery of bad sectors place then a tick in both boxes then select check now,start should schedule this task when restart hope this helps

first conform u r ip address. Stars-run-cmd-ipconfig-10.02.04.49, like this.
tray to login Scaner with same login,Chaqe both the ip address.if both r Same find Host name it automatically show. one more think u r is in network than is show host name in scaner.

To delete ALL print jobs:
Turn OFF. Let it power down all the way, wait 10 seconds.
Hold Energy Saver + 6 + Stop.
Turn ON.
Release buttons after Xerox logo appears.

Fault Code 062-393: Scanner Control Board Failure. Power off. wait 1 minute. power on. if still broke call for service - 1-800-821-2797.

This is a document scanner problem, probably a bad circuit board. (This PN may be 960K00442 but that needs to be verified in your unit)

Short of that, you could reinstall the "IIT software".

A technician could reseat the EEPROM on the IIT board which controls the document scanner. He should also reseat the scanner bar and cables underneath the glass.
Whit
Item, Inc