When I plug in my
Hi, Looking for Drivers.
In order to download the right driver for a Coby MP3 player, you'll need to go to the Coby website support page where you can download software drivers (See Resources). To find the driver you need, you first need to identify which device you're using. Select "MP3 & Portable" under where it says "Select a Product" on the first box on the left. In the second box, it will be "MP3 & MP4 players." The final box lists all of the MP3 and MP4 players that Coby produces. You'll need to find your MP3 player in this list. The designation will be letters and number such as "Mp200". It should be listed on the box. Once your MP3 player is selected, clicking on the "Submit" button at the bottom will cause the text "Available Downloads for Mp200" (or whatever your MP3 player is called) to appear towards the bottom of the screen. Underneath, there should be a link for "Driver," if there is one available for your player. Clicking on that will allow you to download it.
Installation
If you click "OK" on the download screen, your driver should install. It will likely be in a ".zip" format, which means another program is needed to "unzip" the file so that you can install it. An example of such a program is WinRAR (See Resources). This program needs to be installed first, before it can be used to unzip your driver file. After you've downloaded the program, opening the installation file will begin the installation process. Choose a directory for where the program will be installed. After installation is complete, you can go back to the ".zip" driver file. Double-clicking on the file will bring up a new window. You can now drag your driver files from inside the .zip folder to any folder on your computer that you wish. There will be a file marked "Setup" among the unzipped folders. Opening this file should allow you to install the drivers you need on your computer.
Also Coby mp3 player not recognized by the computer.
Why is my Coby player not being detected by my computer when I connect it?
This may be caused by one of the following:
1. Minimum system requirements were not met.
2. Corrupted drivers.
3. Computer restrictions.
4. Power issue.
To resolve this issue, try the following solutions:
SOLUTION 1 - For brand new player or first time connecting to this computer.
For Windows XP users: verify the following operating system requirements are met.
- Windows XP SP2 or higher
- Windows Media Player 10 or higher
Download and install the latest Windows Media Player if it's not installed.
For Windows Vista users: If the player is seen in My Computer when using MTP mode, but not showing in Windows Media Player.
- Download the hotfix from http://support.microsoft.com/kb/939211.
- Run the hotfix.
For MAC users, see player not recognized by a MAC OS
NOTE: If you are trying to connect to a Computer at work that is part of a network, there may be user right restrictions that are set to disable access to new hardware or stop any program installations. You may need to check with your IT administrator to see if this is causing the problem.
SOLUTION 2 - Refresh the driver
STEP 1 - Connect the Coby mp3 player to the PC
The screen on your player should turn on, show 'Connected' and indicate the battery charging or full.
- If the player does not turn on try other USB ports or on another computer if one is readily available. Ensure you are connecting directly to the computer USB port and not to a USB hub.
- If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the screen is just not working.
If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.
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STEP 2 - Check under Device Manager
1. Right-click My Computer, and select Manage.
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2. Click Device Manager on the left pane.
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NOTE: Coby mp3 player can connect to your computer in MSC or MTP mode. Exceptions are Coby mp3 player Connect and Coby mp3 player Express which only use MTP mode. MTP mode is the recommended and default method for Coby Players when used with Windows OS.
The Coby player will show up on Device Manager's right pane as:
1. USB Mass Storage device (if the player is set to MSC)
2. Portable Device (if the player is set to MTP mode)
If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers.
STEP 3 - Refresh the drivers
1. Right-click the entry with the error mark, select Uninstall.
2. On the top menu, click Action then select Scan for hardware changes.
NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.
Hope that helped..
