The panels have 3 t20 torx screws on the bottom and one philips head near the mirror. Under pull handles there are 3 philips on the drivers and 2 philips on the passengers sides. Pull the panels from the bottom and lift the panels up. There are 2 black rubber plugs in each door, pop each plug out and the glass is held in place to the clips on each side with either a 10 mm bolt or t30 torx bolt. Move the glass to the point where you can see the bolts, loosen, but don't remove the bolts. Once loose, you can pull the glass loose. Once loose, lower the window a bit, angle the rear of the glass up and pull it out. The glass may be epoxied in place, as VW had a problem with windows coming loose. If so, try to pop the rubber in the clamp loose (above the bolts you see through the holes) and reinstall it with the window removed.
Help! First, forgive me, I am certainly not a car girl so my terminology might be ridiculous. Our front drivers door glass shattered so my husband had to disconnect everything to get to the tracks and get them cleaned out. Unfortunately when removing the metal frame he knocked (my words) "the thing that goes up and down" to show if the door is locked or unlocked out of place and when we reconnected everything it is not working properly....do you know where and how the "metal stem" is to be placed in the door lock unit?
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