Xincom Recent Questions, Troubleshooting Help & Support

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Find the reset button on it, if it has one and press and hold it for 40 seconds and wait for all the lights to turn green.

Xincom XC-DPG602... | Answered on Jul 11, 2017

The port shouldn't need 'Activated'. If you are trying to connect using a 'spare' port in the wall, the wall socket may need 'patched' in to the network to allow your computer to communicate through it.

If you are connecting directly to the router/switch/network hub, it may possibly be an upload port you've connected to (a port used to connect one hub to another or to the main network). There is sometimes a switch next to the port to change it to a normal port, alternatively try selecting a different port to see if your computer will connect.

Xincom XC-DPG602... | Answered on Jan 27, 2011

its depend on how many ports you have, like for example: 4 ports, 8 ports, 16 ports or more. The more ports you have the computers you install and share on the network.

Xincom XC-DPG602... | Answered on Dec 06, 2009

for my oppinion the best way is proxy server, because you can control all 5-6000 computers
Every user can connect to internet with password and username.
Also you can restrict (if you want) some ports.

Xincom XC-DPG602... | Answered on Jul 24, 2009

With your current network configuration you can't do anything about this problem

Xincom XC-DPG602... | Answered on Jun 24, 2009

HI there,

For clarification:

did you try to reset the device and the router installed on your place?

better to reset them both to make another pairing/connections to the DHCp server.

Let me know

Xincom XC-DPG503... | Answered on Jun 18, 2009

Try to do MAC Cloning. You can do it on the router's admin page.

Xincom XC-DPG602... | Answered on May 11, 2009

Hi amy_maguires

If you have recently got a new router, there would be a firewall on the router blocking the required ports for LimeWire to operate. To get around this, refer to your Router's user manual and find out how to access it and then unblock those certain ports. PLEASE NOTE: Do not attempt to unblock all the ports as this will increase the risk of getting your router and perhaps your computers infected with viruses.

If that is not your problem, you may be using and ISP (Internet Service Provider) that has blocked those ports as downloading music uses a lot of bandwidth which is a burden on them. If you have Satelite Internet, this is probably the case. You can try and resolve this by contacting your ISP and negotiating a price for them to unplock the port for you.

Please remember to give this solution a FixYa! rating.

Happy Easter

Xincom Computers... | Answered on Apr 12, 2009

You need to portforward your router to accept emules port number/numbers. Go to look up your router and follow the instructions. It's pretty easy.

Xincom XC-DPG602... | Answered on Nov 28, 2008

Try check with your subnets, if your subnet on your SBS is the same as your Xincom configuration and both your SBS and XIncom is acting as a DHCP server, it might cause a conflict.

Xincom XC-DPG502... | Answered on Mar 08, 2008

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