Vtech Recent Questions, Troubleshooting Help & Support

Hi I'm ryan, try resetting it. Remove the battery cover, there should be a pin hole with a reset button in it. my daughters did the same thing and i just reset the system and it works fine.

Open the caller ID screen and scroll through the recent calls. Hope this helps =]

notify phone provider

How old is the handset? Batteries last from 2 - 4 years and then can't retain a charge. In most wireless handsets the batteries are easily replaceable. Yours has a NiMH battery pack with a pigtail lead coming from it, google your model number + Battery for replacements

hold the button down for a second or2 longer perhaps

just throw it in the waste bin

Unplug all phones. Take one traditional 'plug in' phone and connected to the main incoming socket, usually the one closest to the door or fuse box. Does it work? No, phone the telco. Yes, start plugging additional phones in one at a time, testing them as you go.

I got the system for my 4 year old daughter less than 2 weeks ago and it quit on me. It's rediculous! Anyway, at first we used batteries and it worked fine but the batteries went dead after she played it about 3 times so we went and bought the power cord. We plugged it in and it wouldn't work at all. I looked all over the internet trying to find a way to fix it because we also got her $100 worth of games and had already thrown away the box so we couldn't return it. Everyone was talking about a reset button and my system DOES NOT have one! I finally found a SOLUTION[most likely temporary] Take the batteries out. Hold the ON button down for 45 seconds, replace the batteries with FRESH ones and turn it on. Sounds like it won't work right?!? Well it did for me and before the game system would come on for NOTHING. Hopefully this helped! good luck

then buy a new phone we know of no fix

Greeting sir I have VTech tab for kids it's in spanish..kindly tell me how change it Spanish to English.
Waiting for your answer.

The VTech CS6124 does not have a DND feature. The ringer volume could be set to Off. For the handset(s), press Menu (the big round button below the LCD screen) on a handset when the phone system is idle (no handsets in use). Use the arrow keys (CID/Vol- and Phone Book/Vol+) to navigate to Ringers and press Select (same as the Menu button) twice. Press the Vol+ to increase the volume. You will hear the current ringer volume. Repeat pressing Vol+ until you reach a volume that you prefer. Press Select to save the setting and then press Off to exit the menu system. To adjust the ringer volume at the base, press the Up/Down buttons when the phone system is idle. The manuals are available from VTech's product support page: https://www.vtechphones.com/support/technical-support/product/1516 . The full manual is currently available here: https://cdn-web.vtp-media.com/products/CS/CS6124/CS6124-X_WEBCIB_V7_20190916.pdf . See pages 16-17 (page 23-24 of the PDF). I hope this helps. Cindy Wells

menu*7890#Test handset selectarrow down to "Next Page..." selectRegstr Clear select select again (Reg Clear ?)You get "OK"OffOff (you're backing out of the whole menu)OffOff (You now get "Out of range or no pwr at base"Pull the batteryReplace the battery (you now have an unregistered handset)Thank you, this worked for me and I can now register my old handsets from my lightning struck base to my new base, (of a different model, but it still works.)

Add and register a handset Each newly purchased handset must be registered to the telephone base before use. When first purchased, each expansion handset shows NOT REGISTERED. You may need to charge the phone first. To register a handset:

·Place the unregistered handset in the telephone base or charger. Press Find for 4 seconds. If the headset screen doesn't light up after the 4 seconds. You will need to charge it some more. ·After making sure it is charged set the telephone on the main base again press and hold the Find button for 4 seconds ( until the red light IN USE comes on) Then release the find button. The headset will show PLEASE WAIT; this takes about 10 seconds to complete the registration. The hand set will show HEADSET REGISTERED and the headset number assigned, you will hear a beep when the registration is finished ·When the registration is complete, the newly registered handset is assigned the next available handset registration number. For instance, if you already have HANDSET 1 and HANDSET 2, the next registered handset is HANDSET 3. ·Makes sure no other headsets are in use at the time or the registration may fail. ·You cannot register a handset if any other system handset is in use. Only one handset can be registered at a time.

You probably have a DVD player that does not play Blu Ray and you are trying to play a Blu Ray. Check that first and we will go from there.

Double check that the power cable is _fully_ plugged into the phone base, then check to see that power cable is fully plugged into wall outlet; and/or fully plugged into phone wall outlet. (Some base units have no power adapter and get their power from the phone outlet on the wall). In short, double check _all_ wired connections. Do not assume they are fully plugged in.

Apparently you can disconnect all power supplies (batteries and adapter), then reconnect all power supplies. Press the ON/OFF button. Remove the storybook cartridge, clean it if necessary, then re-insert it into the V.Reader. I've also included the product manual as a link. There doesn't seem to be any real answers online for this, but if you're out of options, I'd contact their customer service team at https://www.vtechkids.ca/en/support/form or call 1-877-352-8697.

Hey there, seems like you've already tried many solutions. May I suggest checking if the SD card has been formatted before its first use (check to see if your SD card is formatted as a FAT16 or FAT32 partition). I have attached a link with further details on doing this. Also make sure your SD card is not in write-protected mode (the Lock switch on your SD card should be in the off position) and try again. As well, make sure you have the most updated software on your device. If nothing else works, I got the below text from the Vtech website. "If you have a problem that cannot be solved by using this manual, we encourage you to visit us online or contact our Consumer Services Department with any problems and/or suggestions that you might have. A support representative will be happy to assist you. Before requesting support, please be ready to provide or include the information below: • The name of your product or model number (the model number is typically located on the back or bottom of your product). • The actual problem you are experiencing. • The actions you took right before the problem occurred. Internet : www.vtechkids.com Phone : 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada"

Delete some voice mails

Try taking the model number ( eg, cs6649 ) to www.manualslib.com to download a free copy of the User's Manual. Good luck!