You can send your watch to any of the locations below, or if there's a Gucci store near you, you can bring it in and they may be able to order it for you.
Eastcoast:

RLH Service Center
4 A Elmer St
Madison, NJ 07940
tel 973.360.0907

IL, MO, IA, WI, MN, OH, KY, MI:
Glezer Kraus
6677 N. Lincoln Ave
Lincolnwood, IL 60712
tel 847.673.8050

TX, NM, AR, OK, KS, CO:
Atelier
5444 Westheimer STE 1550
Houston TX 77056
tel 713.965.9209

CA (southern), NV, AZ, UT:
West Coast Watch
2566 Overland Ave
Suite 680
Los Angles CA 90064
tel 310.202.1111
tel 310.202.2313

CA (northern), OR
Robert Guenther Service
210 Post Street #802
San Francisco, CA 94108
tel 415.433.2874

WA, ID, WY, ND, SD, NE
The Watchworks
603 Stewart Street, Suite 915
Seattle, WA 98101
tel 206.682.7467

Please enclose a detailed repair request, your contact information, and original sales slip*. We recommend that you package the item securely and ship it via insured mail. Please allow 2-4 weeks for a repair assessment. Detailed repair information and repair charge estimate will be sent to you once the assessment has been completed.

*For timepiece repairs, please also include your limited timepiece warranty card. Please refer to our timepiece warranty.

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10/25/2015 10:23:24 AM • Gucci 101G... • Answered on Oct 25, 2015

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Why does the crystal keep popping out?

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Be the first to answer 9/18/2015 2:44:13 PM • Gucci Watches • Posted on Sep 18, 2015 • Be the first to answer

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Why does the glass keep popping off my sons Gucci wAtch ?

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Be the first to answer 9/18/2015 2:38:23 PM • Gucci Watches • Posted on Sep 18, 2015 • Be the first to answer

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Can I have my black and /or Gold GUCCI watches re dipped they have both lost their colour?

You shoud ask a jeweler about it. MY ADVICE: Don't let to mess with your Gucci watch someone who doesn't have the technical knowledge to do it!

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7/28/2015 2:22:03 PM • Gucci Watches • Answered on Jul 28, 2015

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Can you change a gucci 1100L bangle band?

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Be the first to answer 6/20/2015 4:19:07 PM • Gucci Watches • Posted on Jun 20, 2015 • Be the first to answer

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Is my Gucci watch fake or real?

take it to a reputable jeweller for appraisal, no good on here

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5/28/2015 6:06:13 AM • Gucci Watches • Answered on May 28, 2015

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Try to find out if my Gucci watch is real or fake

Hi,I have had a couple of snide watches they look good,but most of the time thay have a cheap works inside from chiner or alike, so if you cant open it yourself then take to jullers and ask them,thay should not charge just to look,all the best, hope this was some help.

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5/9/2015 7:15:48 AM • Gucci Watches • Answered on May 09, 2015

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Hey ,the dates of my Gucci ain't working automatically when a day ends up, please help

Try advancing the time 12 hours and in the future avoid adjusting the calendar or time between 10-2.

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4/25/2015 8:21:42 AM • Gucci Watches • Answered on Apr 25, 2015

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Bwhat do i clean white resin watch band

Hello, here is an article with tips to clean watch bands, and according to several of the comments, the process was successful on several Gucci and Michael Kors watches as well.

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3/29/2015 12:02:22 AM • Gucci Watches • Answered on Mar 29, 2015

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Clean white rubber watch band

I found this answer: http://www.howtocleanstuff.net/how-to-remove-dye-transfer-from-a-rubber-watchband/ and according to several of the comments, this technique also works with Gucci products. Other than that, I would suggest taking it to a verified retailer.

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3/28/2015 11:59:17 PM • Gucci Watches • Answered on Mar 28, 2015

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Gucci watch serial number check

Hello, Gucci will be able to verify the serial number on their customer service line: 1 (877) 482-2430

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3/28/2015 11:54:55 PM • Gucci Watches • Answered on Mar 28, 2015

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Can a serial number on a Gucci watch be checked for authentication?

Hello, I've just read here: http://www.ask.com/beauty-fashion/check-gucci-serial-numbers-a0287af75d5c1830#full-answer that Gucci's Customer Service should be able to verify the serial number. The main customer service number is: 1 (877) 482-2430

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3/28/2015 11:33:30 PM • Gucci Watches • Answered on Mar 28, 2015

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