Dell W4201C 42 in. Plasma HDTV Logo

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Posted on Sep 28, 2017

When I turn on my Dell W4201chd plasma tv, the logo "DELL" appears on the screen in blue writing. Nothing happen after this. I can use the remote to turn the TV on and off.... However, I will only get the "DELL" logo on the screen. No sound or video picture appears. Just the "DELL" logo. Looking for a solution to this problem.

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Edward Willis

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  • Posted on Sep 28, 2017
Edward Willis
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Sounds like the video card could be bad. Also make sure the connections from your cable box are securely tightened.

5 Related Answers

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Anonymous

  • Posted on Mar 25, 2008

SOURCE: Plasma no picture, fades to black from startup logo

UPDATE:
I finally isolated the problem, the problem has to do with the Y SUSTAINER BOARD not receiving enough/necessary voltage when turned on, while initially thinking it was just the yboard was the problem, i replaced the Y sus board with no success, with only further diagnosis, i discovered the board voltages coming from the powersupply, there are 5 voltages that relate to the Y sustainer board, VA, VSC, VS, VE, VSET. they all supply a certain voltages that all have to be supply the correct voltage in order for the y sustainer board to be working, well guess what, the VA line, which for my set needs 70volts, which upon startup quickly drops from 75volts to a jumpy 8.5-9.5 volts, which of course is nowhere near the 70 volts needed, so this quick drop in voltage is directly related to the screen fade upon startup, i found the problem now the real problem is finding a replacement power supply. hope this helps anyone with similar issues.

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Anonymous

  • 3940 Answers
  • Posted on Jun 13, 2008

SOURCE: Is Dell W4200HD Y-Main board and Dell W4201C HD Y-Main board compatible

The port locations do not seem to line up the same so I'm pretty sure they are not interchangeable

http://support.dell.com/support/edocs/systems/w4201c/om/OM.pdf

http://support.dell.com/support/edocs/systems/W4200/W4200UG.pdf

It can be worked on by a local TV repair, then TV was made for Dell by Philips

Anonymous

  • 225 Answers
  • Posted on Nov 14, 2008

SOURCE: just out of warranty Dell TV W3706MC,two years old

Sounds like a bad video board. No easy way to fix a bad video board. It needs to be replaced. That is why the repair shops will not fix it; they do not stock video boards for all models. And it is a pain to track one down all of a sudden. Once a warranty is up, you are running on bonus time. Electrical components have a definite lifespan. It is possible to recover some money by selling it "as-is" online somewhere. You could get 200-400 for it broken, pretty easy I suppose.

Anonymous

  • 90 Answers
  • Posted on Mar 02, 2009

SOURCE: Dell W4201 Plasma Television with black screen

do you own the following tools:
t20 torx screwdriver
plillips screwdriver, pref. cord drill,
digital volt meter

remove back cover of tv. (MAKE SURE TV IS ELEVATED AT LEAST 3FT from ground away from carpet. Please refrain from walking on carpet during diagnostic test. turn dig meter on vdc. THE POWER BD is located on the top middle. It the biggest board on the TV. look very carefully at the board. USE PLENTY OF LIGHT. Back away from the TV for 1 minute. look to the top right, you will see a sticker with leads. Ve, Vscan, etc... located next to each one is the propoer voltage. rturn to the power board. the is a contact next to the specified lead. look for that lead, and take the voltage . repeat process 3 times, from there, get back to me. anything not registering properly, will identify problem with TV.

Anonymous

  • 1 Answer
  • Posted on Mar 18, 2009

SOURCE: dell tv

11080 or 11178

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It can be worked on by a local TV repair, then TV was made for Dell by Philips
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