Since you did not include a model number this is my best guesses: For Complete Defrosting Turn the temperature control to the OFF position and unplug the freezer. Remove all food and place it in corrugated boxes, insulated bags, picnic coolers, etc. Use towels and newspapers for insulation as needed. With the door/lid open, use pans of hot water to speed loosening of frost. Remove large pieces before they melt. Chest models have a defrost water drain at the front. NOTE: Water may drip from the back flange of the lid cover during defrosting. This is normal. Ice builds up in the lid insulation when the lid is open for adding or removing food, and melts during the defrosting operation. Sponge excess water from the bottom of the freezer as it collects to prevent overflowing. After defrosting, clean the inside of the freezer (see Care and Cleaning). Replace the drain plug inside the cabinet and the cap on the defrost drain. Fold over and dry the gasket on the hinge side of the lid. Plug in the freezer. Return the temperature control to its previous position and return food to the freezer. 800 GE CARES
http://manuals.appliancesonline.com.au/kcm2100wc/kcm2100wc.pdf (Page 1 w/pic)
and
http://www.appliancesdirect.com/InstallationPdf/49-60442.pdf (page 7 no pictures)
Hopefully with this information you can find the drain. If not go to www.ge.com and click on service and support to download your manual. (Model number required)
or contact them here:
(800.432.2737).
Thanks for choosing FIXYA,
Kelly
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