Hi bjschirf,
For Toastmaster parts, service or manuals, go to
http://prc.prodregister.com/prodprotect/applica/
And click on "toastmaster" (lower-left portion of the page), it redirects you to a secure webpage where you can register.
https://secure.prodregister.com/prodprotect/applica/tm.shtml
Part of the page reads:
"Call toll-free or visit our websites for assistance if you need more help.
Parts & Accessories:
Phone: 1-800-738-0245 (Monday–Friday, 8:30 a.m. to 8:00 p.m., ET)
Product Warranty:
Service: 1-800-231-9786 (Monday-Friday, 8:30 a.m. to 8:00 a.m., ET)"
If they no longer support this part, I'd go hunting on eBay.
If I can be of further assistance, let me know. If this solves the issue, please rate it accordingly.
Thanks in-advance for using Fixya.com,
Jon
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