My kohler toilet tissue holder came off the wall...how to you separate it from the metal wall mount to rescrew it into the wall...it looks like a special tool is used..

This model has a bracket that will mount to the wall using two screws and plastic anchors. Then the brush holder will snap into place on this bracket. There will be a hole in the bottom of the holder that will look like a set screw but this is only a push pin. It is spring activated and not threaded. To remove it you simply push up on this pin and pull the holer off the wall bracket. If you need further help feel free to contact Hansgrohe Tech at 1-800-334-0455. Press 2 for Tech and Ask for David Scarborough. I'll be happy to help.

Specifications and Installation Instructions:

http://www.moen.com/shared/pdf/yb2808sp.pdf

Identify the parts needed and the part number from above.


To order replacement parts:

http://www.moen.com/replacement-parts/search?context=modelNumber&value=YB2808CH

If your tissue holder has simply come loose it is likely the the wall mount will need to be replaced or at the very least tightened. You will need to remove the tissue holder from the mounting bracket. Insert a small flat screw driver in the square hold at the underside of the base of the mounting post to release the locking tab. Try to tighten the screw holding the mounting braket; if it will not tighten you may need to replace the wall anchor. Once the wall anchor is replaced you can reinstall.

The technical specifications and installation instruction for your product are available here.

http://www.moen.ca/shared/pdf/yb2208sp.pdf

At the base of each post; likey facing down to the floor there should be a small square hole. You will need to insert a small flat screwdriver to release the locking tabs to allow the mount to come free from the mounting post.

You will then likely need to remove the mounting posts from the wall; install new wall anchors (suggest you use toggle mounts designed for sheetrock) and then reattach the mounting posts and then the mounts with the paper holder in place.

Without looking it up, I can figure it has a tiny screw on the flange bottom, and when it is loosened, it will come off, then the holder, keeper, is screwed to the wall. If it is not held on by a little screw, setscrew, then try turning the whole thing off, it might be threaded. Hope this helps.

There is probably a hex-head set screw on the bottom. If so, unscrew and that should allow access to mounting screws.

On the B-2740...located at the end of each spindle (roller) there is a small hole where you insert a special key (bobkey) or a bobbie pin and depress the locking mechanism. This will release the spindles.

you will need a vary small flat screw drive and at the bottom of the holder the is a small hole insert screw driver and un screw, it has a small screw that holds to the plate on the wall

This, or after you broke the seal of the wax ring, the water that was in the trap has voided. It's normal to have a good amount of water rush out when you first remove the toilet. That and there is still a bit of water in the tank and once you remove the fill valve, it escapes from the hole that is left. Proceed to install the new toilet and everything should be okay, just clean up the old water.

If you are going into drywall then a threaded drywall anchor like this

Will be best.

Yopu can buy them at any hardware store. They screw right into the drywall and then another typical screw goes through the mounting plate into this anchor.

I recoment getting metal anchors as the plastic ones break easily.

These hold MUCH better than the push in plastic anchors.

Try this link here:

Hansgrohe Axor 41538

Hope this helps!