My mom has a Jet 3 Ultra and by reading other comments it sounds like we need a new battery, so I have 2 questions: 1 - where do we buy the battery 2 - how do we replace/install the battery - can we do this at our house and is the battery disposable in our trash pickup? thanks!

Did Medicare pay for Mom's chair? If they did then they will pay for 80% the repair to the chair. You can contact Repair Express @ 1-877-581-3733 or Roadrunner Mobility @ 1-800-467-2668 they are both excellent repair companies and will schedule a tech to pick up mom's chair leave a loaner and fix the chair for her. Now if Mom bought her chair then she will have to pay for the batteries and all other repairs needed (lets hope not). The chair needs 2 U1 sealed batteries and they can be purchased through the provider where she got the chair or at any good battery outlet like Interstate Battery. I would avoid Internet stores because of the shipping costs. Do not get them from Wal Mart or any other chain store because they do not sell sealed deep cycle batteries required for your chair. The batteries will cost you around $200.00 for both. The provider will probably charge you more. You have to unplug the joystick cable, remove the seat from the base and take the shroud off the base and there you will see the 2 batteries. Remove the wiring harness and remove the batteries reinstall the new batteries wiring them like the old ones, replace the shroud and the seat hook up the joystick cable push the on/off switch and pray that it comes on (lol). The old batteries can be recycled through any battery dealer in your area Hope this helps. If you have any questions you can reach me @ [email protected]

My neighbour just got a used 03 Jet 3. It had been parked in a car port for the past 3 years. It has new batteries and the controler indicates full charge. The problen is the chair will do a full 360 rotation to the right, but will only do about 10 degrees to the left when it feel the brakes stop it. Of course that means no forward movement (about 2 inches) Controler lights flash rapidlt and indicate a code 8.which by the book is a controller problem. It feels that it's more to do with a motor/brake problem. What gives???