Why, when I play some DVD's (these are genuine) purchased movies there is a skimming noise (best I can describe the noise, as if it is catching on something) from the machine.. yet others play with no problem. It is no on the soundtrack, as can still be heard with sound off. The movie DVD can be played on another player with no problem. Machine purchased last September 2010.

Is it happening with all the dvds you play on it, if so then you should clean the drive with a branded dvd drive cleaner.

Is the movie a store purchased movie or is it a movie that someone copied and gave to you? Computers sometimes have problems reading or playing a dvd or cd that someone else made and gave to you. Try a store purchased music cd or store purchased movie dvd and see if the player plays it.

Better you can download GOM player from internet.
download and use the same.


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Hello,
This DVD player unfortunately does not support most of the Copied DVD / CDs.
it works stemless with only genuine / original CD and DVDs.. ,
DVD+R or DVD-R is related with recording technic only,nothing to do on playback..
This DVD player's problem is related with copied DVDs..

Manufacturers spec for Compatible disc formats: DVD, CD, CDR, CDRW, Video CD

Hope it will solve your problem.
Please remember to vote me too..
Regards

I can help you with your Logitech Harmony 890 remote control.

The Logitech Harmony 890 remote control is programmed through the
Harmony Windows Setup Software.

Once installed, you will simply run the program and select the devices you would like to control from menus. This program finds the right codes for you and loads them into your remote control.

You can get a copy of the Harmony 890 Manual by clicking here.

I hope that helps.
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Wont play CD DVD, ETC

Hi lynnjunell,

I regret to hear you are having trouble with the Insignia® DVD player you purchased.

It is possible that the problem is with the DVD, even if it plays in other units. I would recommend first clean the DVD carefully to remove any residue or debris that may be on the disc. If this is still happening on multiple discs and cleaning does not help, I would recommend brining in the unit to your local Best Buy™ store to be checked out by the Geek Squad® precinct. If you are unable to locate your sales slip, the store may be able to assist if you recall some specific information surrounding the purchase. You may also call 1-888-BEST BUY (1-888-237-8287) for assistance in locating your purchase information for warranty purposes.

Thank you,
Jason,
Go Ahead. Use Us.

It sounds like the tape is cocked slightly. some VHS tapes did make noise. I'd take it to the store and show them the noise.

Try cleaning the lasers lens with an anti static cleaning wipe. I used " nice'n clean" that I had purchased from Walmart to clean my laptop screen. My dvd player started back playing after gently wiping the laser lens.