The device that I use for this is https://www.ebay.com/itm/Zerostat-3-Anti-Static-Instrument-Gun-Record-Vinyl-LP-Care-Cleaning-Discwasher/162827949349?hash=item25e94d5525:g:GzAAAOSwHYpaR6Eu
The problem can be related to a lot of things like the quality of the vinyl etc. One thing you can try is raising the humidity in the room.
SOURCE: No Volume For My Music Hall MMF-5 Turtable
Cambridge amps do not come fitted with the OPTIONAL phono preamp. At present you are plugging it into the AUX option hence why you get no/quiet rubbish sound. You can buy an external one or purchase the correct cambridge one to fit internally.
Frequency Response 15-22,000 Hz
Channel Separation 23/17 (dB at 1 kHz/10 kHz)
Vertical Tracking Force 3.0 - 5.0 grams
Stylus Construction Bonded round shank
Output 5.3 mV at 1 kHz, 5 cm/sec
Channel Balance 1.5 dB
Stylus Shape 0.4 x 0.7 mil elliptical
Cantilever Alloy tube
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