We had the same problem, and we took the thing apart, unscrewed the cork from the corkscrew and put it back together. You have to make sure you line everything up properly inside, though. There are contact points that need to be lined up on the inside.
Or -use a screwdriver (or whatever) to push the inner ring at the opening as far inside the appliance as you can. It is a black piece with a spring action that has plastic molded ridges inside. The ridges on the inner edge of this will grasp the cork. Then, while you are holding the inner section in place as far inside as possible, push the button to operate the opener and the cork should come out as it normally should. I had half a cork stuck up there, and this just worked perfectly.
Boy I love the Internet - this worked just with a finger push. Thanks.
Excellent advice. It worked!
i opened it up and a spring came flying out. Now I'm not sure where it goes. Any help would be much appreciated.
Thanks!
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I used a long tweezers -- about 1 ft long. I held the cork in place, then pressed the reversed button. It came right out.
The (broken) cork is spinning around the corkscrew, which is why it won't descend when you depress (up-press?) the button. It needs friction against the corkscew; insert a table knife against the (stuck) cork while pressing the (up) button, the cork will catch on the corkscrew, and begin descending. You may have to tap the opening of the Oster Corkscrew on the table top to remove anscillary cork pieces.
Thanks for the advice and it worked for me too! I didn't have any long tweezers, so I used chopsticks, haha! It actually worked!
Use a long thin tool and place it in the stuck cork. Hold the tool sturdy with one hand and press the reverse button on the opener. The cork will start to come out. This happened with me on the third bottle I opened. It was quite easy.
FANTASTIC THANK YOU I USED A LONG FORK FROM MY FONDUE SET THANK YOU
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