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Posted on Jul 05, 2008

Kenmore Dehumidifier Hello, I have had a Kenmore 54501 Dehumidifier for several years. After cleaning the air filter the unit will not collect any water. The unit runs and I am able to change settings, yet no water collects. Please advise

  • lollepop Jul 15, 2008

    i have the same problem.....weird !!!! its runs normal (so i think) but no water collects.

  • Anonymous May 11, 2010

    When you push the power button, the blower fan comes on. In a few
    minutes you should hear a second "click"--that is your compressor
    starting. Do you hear that second click?


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  • Contributor 41 Answers
  • Posted on Jul 17, 2008
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If the compressor is running it sounds like a refrigerant problem or dead compressor in both cases its not cost efective to repair dan

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My dehumidifier is not collecting water what can i do to fix it? the model #99701

There are several reasons this may be happening. The 2 primary reasons are the humidity extraction level is set to high. Lower it to 35% . The lower the setting, the more moisture/humidity is extracted from the air. The higher the setting, the less if any moisture/humidity will be extracted from the air.
On most humidifiers the fan runs almost constantly while in operation. The idea is to continually move the air around and when the unit senses a rise in humidity, above what you have it set on, the compressor will turn ON to extract that humidity.

The 2nd thing that causes the problem is a dirty of clogged intake air filter. Which is easily solved by removing and cleaning the filter. Which should be done at least every 2 weeks, while the dehumidifier is in operation.

I said there were 2 primary reasons. Actually, there is a 3rd. Not enough clear air space all around the dehumidifier. A minimum of 12" should be maintained during operation.

Hope this helped you to troubleshoot and solve the problem. Please let me know. Thanks.
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Re: Kenmore 54501 dehumidifier. Both fan and compressor sound as though they are turning on, but no water is evaporated into the water bucket. The unit had always operated properly during past seasons,...

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

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1helpful
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Of our three 54501 Kenmore dehumidifiers, none produced water after two - three weeks. They run but no humidity is drawn out of the air.

Keep in mind, that a dehumidifier only draws humidity from the air, if the level of humidity is higher than what the controls are set on. For instance, if you have the dehumidifier set on 65 to 70%, that's a high level of humidity to maintain in a house. If you have it set for 35 or 45%, that's a low level of humidity to maintain in a house. Which, generally is what you want to maintain in the hot, humid summer months. I find it uncanny, that all 3 units are not collecting any water. So, it may simply be the case, that the humidity level on each unit is improperly set.

Also, a dirty air intake filter makes the unit strain to keep up and can't take in moisture as it should. So, if you haven't cleaned the filters on a regular basis, not is the time to do so. And while your at it, clean the cooling coils too.

The easiest and best way to test a dehumidifier at home, to see if it's working properly. Is to place it in the bathroom and turn the shower ON and don't operate the bathroom's exhaust fan. Set the humidity level low (45%), turn the unit ON and close the door when you leave. Wait 30 to 40 minutes and check the water collection bucket. If there's water in it, it's working as it should.

Hope this helped you to solve the problem. Please let me know.
0helpful
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I have a kenmore dehumidifier (about 2 years old), and i've found that after i turn the unit on and it is running for 2-3 minutes, it will then shut down even though no water has collected in the tray. any...

My first thought is that there's not enough moisture/humidity in the air, for the setting you have the humidifier set on. The higher the setting or percentage (i.e. 60%) means that the level you want to maintain. Which may be find in the cod winter months. In the Hot summer months, you want as low a level of humidity as possible (i.e. 45%).

My second thought is that the air intake filter and the coolant coils need cleaning, since it has been used in 2 years. It's just sat around gathering dust and spiders.

And finally, the collection bucket, may not be inserted properly and when the unit starts up the vibration dislodges the bucket just enough, so that it's not making contact with the safety switch. Sometimes when this happens, the Full light indicator will come ON, even if the bucket is empty.

Hope this helps you to start troubleshooting the problem. Please let me know.
1helpful
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54501 unit is running but not dehumidifing. Unit is 6 yrs old

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101
1helpful
1answer

Kenmore 54501 Dehumidifier Problem

Normal 0 When you push the power button, the blower fan comes on. In a few minutes you should hear a second "click"--that is your compressor starting. Do you hear that second click?
5helpful
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Kenmore 580-51650000 dehumidifier

It is more than likely the compressor is not running, only the fan.
It seams that the humidity sensor is flaky on these units. You can,
operate the unit, by opening up the dehumidifier and unplug the sensor from the main board. The unit will cycle on and off and remove the water from the air.....good luck
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Dehumidifier does not collect water.

My unit does not collect water any more. It was fine until I lent it to my brother in law and it was returned damaged. Do you know how to fix this
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