I have a Microsoft wireless desktop 3000 v2.0 keyboard and wireless mouse 5000 bundled together, using the same USB receiver. Both the mouse and keyboard have stopped working. I plug the receiver into any USB port and the computer does not even recognize that something has been plugged in. I have tried installing the drivers on my newly re-installed windows 7 system with no luck. I have also tried the set on three different computers and it has not worked on any of them. It seems like the receiver is the problem. Is there anything else I can try or do? Help would be appreciated!

SOURCE: Can I use a new MS wireless mouse to replace my

I suppose there is a reset button on the keyboard or the software provided so I suppose it could be possible, I don't know.
I use a Microsoft Wired Keyboard...
But Best of luck.

SOURCE: I have a Microsoft wireless

Hello,
The symptoms shows that the receiver of the mouse and keyboard has gone faulty, need to be replaced or repair.
Good Luck

Rofel Lantican

• 2632 Answers
• Posted on May 22, 2011

SOURCE: Hi I have a Microsoft

Hi,

Welcome to Fixya. Basically receivers are bundled with the mouse they have specific model of recievers. What i can suggest is you contact 1-877-696-7786 (Microsoft Store)f or a compatible model of nano reciever that will work witht the mouse and keyboard that you have so that you will not waste money on buying a reciever that will not work with your KBM.

Thanks for using Fixya.