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Any other program using the camera? (such as custom filters.. etc) if you have anything that is using the camera application then it won't actually close until you close the hosting program; easiest way is to take out the battery WHILE THE PHONE IS ON (important part, that's why I yelled it :) ) and leaving it out for about 10-20 seconds, reinsert and try again
when
i go on my blackberry 8520 camera it says please close any other open
applications and try again i turned off the phone than back on again but
it says the same message
Hi, when a camera says could not open the camera close other application and try again ,means that either to much application where opened at a tie or the camera is corrupted.
First, scan through phone and see if unnecessary applications where open,If not, that means the camera is faulty and will eeed to be replayed.
This is what you should do, press and hold the menu key.. you'll get a display in a rectangular form with all programs that are currently running on your blackberry.
You can scroll through the open applications and for you to close all running applications, you'll have to click on your trick ball to get you to that open application and then you close it.
Go over the process of holding the menu key for about 10 seconds again until the rectangular window opens with applications that are currently open.
Click on another program and close it.... do this for all the applications until your have about 4 applications running. Once it's reduced to this you would be able run your camera.
if you hold down the blackberry button....(dots).....a menu will pop up ....those are all the apps the you still have open...go into all of them and make sure you manually close them out....choosing the close selection on the menu....and ur camera should come right back on...the same happened to me......
Sounds like you may have a corrupted java system. Try to reload the OS by going to the Blackberry.com website, an downloading the desktop manager 4.7 fairly large, as well as the Blackberry device software. Depending on Carrier it should be the 4.5 version. Install the desktop manager, then install the handset software. Plug the phone in let it detect the settings, and then use the application loader to reload the handset software. It will back up your settings, and applications, and restore them once it's completed.
Very gently take the back off of the Blackberry, slightly push in on the camera itself, reboot and the camera should work.
I found out the hard way selling my phone on eBay only to have it returned because the camera didn't work. It's a hardware issue and not a software issue.
If it's still under warranty, try and get a new phone, otherwise --problem solved.
I had this problem and I've tried everything posted and nothing worked so I just started messing around with my phone and may have figured it out. Here's what I did.
NOTE: I AM NOT RESPOSIBLE FOR ANYTHING THAT HAPPENS AND YOU ARE SOLEY DOING THIS ON YOUR OWN AT YOUR OWN RESPOSIBLITY. Good Luck
1. Click the Menu Button
2. Scroll to Options Icon (the wrench) and click it
3. Click Advanced Options
4. Click Applications and wait for the Apps to load.
5. Scroll down and delete the apps that you dont need (see what I deleted)
6. I first deleted ICQ Messanger by scrolling over it and selecting the menu button then clicked delete, then clicked Yes and let it reboot
7. After it rebooted I clicked the Camera button on the side and it worked after I rebooted
8. Then I went back in and deleted Yahoo Messanger and let it reboot again. (This is up to you)
9. Last I deleted Windows Live Messenger and let reboot once again. (This is up to you)
I deleted these because I didnt use them anways. These were the only 3 apps that I deleted since I never used them. If you want, you could even delete Brick Breaker if you dont play it but I wouldnt delete any other Apps other than these.
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