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You need "Picture Package" software supplied with Sony camera to transfer video files in to PC. If you have software CD, please install it and connect your camrea with USB port.
If you dont have CD, check following Sony official weblink to download USB Driver, though it will not give you proper control on file transfer procedure yet it do help you to connect camera with PC.
There is no problem on your camera, DCR-HC19E is PAL system(European system) DCR-HC20 is NTSC(American system). Are you in US or Europe? I think your TV is NTSC, cause the tape recorded on DCR-HC19E you played has no color. To confirm, connect your HC20 to TV in camera mode, not recording yet, just look at the TV as your monitor, If its in color, no problem, just erase the old video recorded on the HC19E, but if its important to you, you can convert it to NTSC using a PC. thanks
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