I'm working at a business that is having a problem with humidity in area not to far from pool area as a matter of fact less than 5 to 10 feet from pool. We have a BDH-550 and it is saying it is full and the fan is not on. How can I get it back active to remove the humidity out of the room?

dehumidifiers need humidity to work so check that the a humidity of the room area has a readable humidity level for it to work
if the humidity is over 50% and it is not working then maybe the ac part is not working properly

If you have an analog unit the humidity extraction knob should be turned to Maximum.

If you have an LED screen, the arrow down button is what determines the amount of humidity to be removed and maintained. In this case, the lower the number does mean less humidity.

On an analog unit, it's the higher numbers that determine the lower humidity levels.

I hope this helps you and thanks for choosing FixYa.

Bob, the unit may not need to be recharged. I may simply be a matter of the humidity extraction level on the unit is set to high. Try lowering the extraction level to 35% or if your dehumidifier doesn't have a LED screen, set to maximum. In addition, be sure that the unit has at least a minimum of 12" clear air space all around the unit.

As far as recharging is concerned, it's like recharging the air conditioner on your car. But, in this case, your mechanic can't or won't recharge the dehumidifier. So before any recharging is done, I would like you to do this in home test.

Move the dehumidifier to the bathroom. Turn the shower on hot enough to generate steam. Do non turn on the bathroom's exhaust fan and close any open window(s) in the bathroom, Turn the dehumidifier ON and set the extraction level at 35%. As you exit the bathroom, close the door. Wait at least 15 to 20 minutes before returning to the bathroom. Ten turn the shower OFF and allow the unit to run an additional 5 minutes. Then check the water collection bucket for water. If you find any, the unit is working as it should. In which case, the humidity extraction level was originally set to high. If there are no signs of water, then the unit needs to be recharged with refrigerant. At that time, if there is a leak, it will be detected. As far as the cost of servicing and recharging is concerned, depending on where you live, it could be up to $100.00 or less.

Hope this helped you troubleshoot and solve the problem. Please let me know. Thanks.

So far, you've completed all the right tings, that I would have suggested. Now, take a look at the humidity setting on the dehumidifier. If it's set high (above 65%) there's not much chance that the unit will collect any humidity. It simply is just maintaining what it's set on. Lowering the setting to 35% will have a much better affect in removing the humidity/moisture.

There is an in home test you can do, to make sure the unit is working properly. Place the dehumidifier in the center of a bathroom and turn the shower ON hot enough to generate steam. Turn the humidifier ON and Set the level at 35%. Do Not turn the bathroom's exhaust fan ON or leave a window open in the bathroom. As you exit the bathroom, close the door and wait 15 to 20 minutes before returning. After entering the bathroom, turn the shower OFF and allow the unit to run for 5 more minutes. Then check the bucket for signs of water. If you find any, the unit is working as it should. Also. the dehumidifier, when in operation should have a minimum of 2 feet of clear air space around it. The fans on many units run almost constantly, to recirculate the air and if any increase in humidity is sensed, the compressor will turn ON. This is particularly true, if you operate it in continuous mode, rather than a timed mode. Also, be sure that all exterior doors and windows are closed when the unit is in operation.

If after doing the in home test, the bucket did not show any signs of water, either the humidity sensor has failed and needs to be replaced or the compressor needs to be recharged with refrigerant. If you don't feel comfortable trying to repair the unit yourself, the following is a link that will help you locate an authorized LG Repair Center in your area.

http://www.lg.com/us/support/repair/support-repair-provider-lookup.jsp

Find out what the cost to repair the unit will be, before committing to it. As your model has been discontinued and it may be less expensive to but a new unit. Hope this helped you. Please let me know.

Hi,

There are many reasons why a dehumidifier will not work or collect water.

Here is a tip that I wrote to help people to figure out what is going wrong with their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

Hi, Mindy! The following is an overall review of what causes the problem you listed.

If the room air is less than the set air, then there is no water in the bucket, because there is almost no humidity in the air. If it is winter, there is likely not enough humidity in the air to have water collect in the bucket. A dehumidifier will only pick up humidity out of warm air. If you are running a dehumidifier in your basement in the winter, the room may be damp, but too cold for the dehumidifier to pull out the humidity. Try running the unit in the bathroom after having a hot shower without the bathroom fan on. If working correctly the unit should draw water. In addition, if you set the humidity level you want to maintain higher the actual humidity level in the house or room, it won't pickup and collect any moisture. The fans on most of the dehumidifiers on the market today run almost constantly. They do this, so that the room air is always moving and if humidity is detected, it will extract it.

Hope this helps you understand how dehumidifiers function and what you can expect from them under given circumstances,. In fact, there may not be anything mechanically wrong with yours. But, to make sure, do what is suggested above to test the unit.

You've posted in DEhumidifier section.

Sounds like you have a Humidifier. Please post there.

Although why you want to add humidity to the tropics is beyond me.

In areas with poor circulation and humidity over 80%.
If the room temperature is close to 60, the coils may be frozen (completely encased in ice). If this is the case, move it where the water can drain off - about 1 gallon which may NOT run into the drain bucket.
I out mine over the floor drain.
Turn off and it will defrost over night.
Only specially made dehumidifiers work below a room temp of 60 degrees (the temp of a basement in winter).
Does it need to be running? A digital humidity sensor from Radio Shack is cheap and may tell you the humidity is OK - only 50% or less.

Yes set unit humidity dial about half way or until it comes on. You need something to measure humidity. most of dials dont have a humidity reading. Set at about 50% Rus

Yup, they eat energy.

An electric dehumidifier includes a refrigeration cycle that is very similar to a window AC units and refrigerators. They cool the air in the basement to condense and collect water and remove humidity, heat the air as a required consequence of the refrigeration cycle and dump it back to your basement.

Two sources of humidity in basements include warm outside air that naturally cools due to below grade earth contact and water passing from the ground though the floors and walls and evaporating into the basement. Dehumidifiers do most of the work in the summer when higher temperatures outside enable air to hold more water content.

In the winter, cooler outside air contains less moisture by weight eventhough it may be raining and the relative humidity in basement will be less because the air is warmed relative to the outside. The lower moisture content in the winter also absorbs the water passing through the walls and floor.

From an energy perspective, you may want the humidity set NOT below 50%. This will keep humidity below the level mold desires, but prevents the dehumidifier from doing more work and eating more energy than needed. A cheap battery powered temp/humidy meter left in your basement will help. Sources that include the "mold triangle" (temperature, water & food) often separate fact from expensive hype.

If the dehumidifier doesn't keep up, consider adding a moisture barrier to the basement walls and floors such as Dry-lock and floor paints to ****** moisture entry. Moisture barriers act very similar with water as insulation does with heat. They don't eliminate the need for a dehumidifier, but they reduce the work they do and energy they eat.