This is a 21" mower, meaning the blade is 21" long (maybe only 20.5") and it will cut a 21" wide path of grass. Measure the width of the path that it cuts in the grass. If it is less than 21", then the mower has the wrong (too short) blade on it. It may just have a configuration of deck and wheels that make it look like it's not cutting as wide as it should.
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