Screen displays :ventilate: having used for year, the Saeco Incanto Classic Espresso Machine screen one day suddently displays :ventilate. I have cleaned every part that I can do, e.g. brewing unit, water tank etc. I also tried reset to manufacture setting. But display still on and so the machine cannot make any coffee. What procedure is required to clear ventilate code or fix the problem. Thanks

Place a jug under the milk frother and turn the steam knob to allow hot water to flow.
Ventilate will clear after a short time

I am on my third year. The valve for making steaming milk wears out every year ( I make about 4 capuccinos per day). Ouc local guy Heinz in Charlotte will take my steam valve apart once per year and replace O ring. Costs $25. He is great. If you dont do this is leaks steam and water into the circuit boards and kiss the machine good bye. I make this an annual trip. If the valve turns really easily this is a hint things are amiss.

Run the hot water cycle.

<b><span style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 12pt">We have a useful tip here in this link which can help you</span></b><br /> <b><span style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 12pt"> </span></b><br /> <b><span style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 12pt"><a href="http://www.fixya.com/support/r5772014-saeco_gaggia_spidem_ventilate_prime">http://www.fixya.com/support/r5772014-saeco_gaggia_spidem_ventilate_prime</a></span></b><br /> <b><span style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 12pt"> </span></b><br /> <b><span style="FONT-FAMILY: 'Arial','sans-serif'; FONT-SIZE: 12pt">Good luck</span></b>

Run the hot water cycle.

Having read the other reviews here, I was prepared for the cryptic "VENTILATE" message. (The manual refers to this procedure as "Loading the circuit", which doesn't help to clarify things.) Of course this refers to what Americans would call "priming" the machine. As mentioned in another review, there is a plastic hand pump supplied for priming, but that is only needed in the event that the electric pump fails to self-prime. All I had to do (following the quick-start instructions) was to select the Hot Water function; the internal pump quickly primed itself. i hope this helps Lee Davidian

Check brew unit the screen is clogged.

Hi,

Make sure you not get any water inside the touch screen.

Hi,

It can be the touch board or the "water turbine" in the machine

Do you get coffee? If it is just no water/steam, could be a blockge in the steam wand, or blockage in water lines. First test easy one - the steam wand. If the steam wand is o.k- then check for blockages in water lines/components ( pump, boiler, steam boiler). If you do not feel confortable with testing all the untis where water flows, contact Saeco USA Inc. to locate a Service Center near you at 800-933-7876 (toll-free), ask for customer support, or contact SAECO via e-mail at : [email protected]