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Posted on Jun 30, 2010
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My proform 515s Crosswalk treadmill works for a few minutes, then the belt stops moving. The lights are still on, the timer still running, the distance still accumulating. It was running flat, no incline, so we increased the incline and it worked fine for the rest of the workout. What could be the problem and how do I fix it?

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John Mazmanian

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  • Proform Master 832 Answers
  • Posted on Jun 30, 2010
John Mazmanian
Proform Master
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Joined: Feb 27, 2010
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1. Inspect belt and deck. The deck should be smooth. The belt should have a consistent feel from side to side (a belt can be worn out without any sensory signs of a problem). If you feel deep grooves in the deck or uneven wear on the underside of the belt, part replacement is necessary. Continued use of your treadmill may damage expensive electrical components. 2. To inspect the belt and deck visually or to clean underneath the belt before applying lubricant, the belt must have the tension reduced. Loosen the tension roller by following the instructions in your owner’s manual. Do not loosen the bolts in the tension roller too far or the bolts will come out of the roller shaft. This step may not be necessary for your treadmill model or belt and deck condition. 3. Contaminants are the worst enemy of your belt and deck. Some treadmills may have an excessive accumulation of dirt and contaminants. If these are trapped during the belt lube process, significant damage will occur. If contaminant removal is necessary, loosen the belt by following step 2, lay the treadmill on its’ side, and use a nylon brush to loosen contaminants that have accumulated on the inside of the belt. Clean the deck with mineral spirits in a well-ventilated area. Allow the deck to dry before lubing or tightening the belt. 4. After completing the steps above go to your local hardware store and purchase a can of silicone spray ( Pyroil, Napa etc ) attach the nozzle and proceed to spray length wise starting at the motor shroud to 2/3 down the deck repeat the process on the other side then re-tension the belt according to you owner's manual. Start unit and proceed to walk on it if the unit shuts down again then belt and deck needs to be replaced or your in the market for a new treadmill.

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1answer

My Proform Crosswalk 395 Treadmill will turn on but belt does not. We just moved it from the garage into the house.

Question edited for maker name.
Question moved from Building Materials to a Proform Crosswalk category.

Either the belt is too slack or it needs to be reset.

https://www.manualslib.com/manual/672296/Pro-Form-Crosswalk-395.html?page=20&term=reset&selected=9#manual

..
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How do I get the belt unstuck from the right side?

You will need to loosen up the right side one revolution, then run the belt at .5 revolution. Watch the belt then retighten the right side slowly until the belt stays in the center. Once its running in the center for at least 1 min without moving over more to right you can stop tightening.
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Proform crosswalk 515 control board works but belt won't move/

lube the deck belt, you have deck worn, proceed in according with the instruction manual maintenance. 2) check the drive belt and replace it if necessary and tight 3) tes the input voltage motor, if there are the motor need repair or replace 4) test the output voltage from main board, for input voltage for the main motor, if there are NOT, the board is faulty.
Try if you can RUN the software calibration for diagnose and troubleshooting.
sincerely. God bless you.
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When i try to run, it stops and then goes. Its like its trying to hard to go, you cant even run. its a proform crosswalk caliber.

hi it seems like the belt on the motor has either slipprd or needs to be tightened, i had the same problem. i just tightened the belt on the motor and its working fine!
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Proform Crosswalk Dual Motion Cross Trainer Treadmill. motor works great. Rubber on right side under the moving belt has come off so belt slips when in use

I think you are talking about the front roller. It has a rubber sleeve that helps to grip the walking belt. Sometimes you can tighten this enough to keep it from slipping but you run the risk of overtightening and damaging both rollers. We recomend replacing that roller.
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If the colse buttons make a chirping noise when you push them the console should be Ok. If there is no chirping noise with the push it is a bad console. If everything but the speed works it will probably be your motor controller that is bad.
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