I'm using the samsung SWA 4000, and it will not connect with my receiver. They were purchased as a home theater set all made my samsung, so I know they're compatible. Also, they were just working last week, but I've recently moved, and they just stopped syncing.

talk to your sumsung dealer, might be factory fault.

http://www.samsung.com/us/function/search/espsearchResult.do?input_keyword=SWA-4000&keywords=SWA-4000&b2b=

Unfortunately it would appear not. I just bought an SWA 5000 for my HT TZ 225 home threatre system as it would seem the SWA 4000 has been discontinued - the HT-TZ225 refers to the SWA 4000 doesn't it.

The tx card that accompanied the SWA 5000 was too big and did not fit in the back of the DVD player so I will have to return this to the retailer and keep looking for an SWA 4000 . . .

Unless anyone has another solution.

With the home theater system off, press the 0-1-3-5 buttons in that order on the home theater's remote control.

Power on the home theater system.

With the wireless module on, press the [ID SET] button on the back of the wireless module for five seconds.

If your home theater continues to display rear check after you have tried the steps above, call Samsung Customer Care at 1-800-SAMSUNG (1-800-726-7864). Have your model number and serial number on hand to set up service.

Hope this helps!

You have to reset the connection:

With the home theater system off, press the 0-1-3-5 buttons in that order on the home theater's remote control.

Power on the home theater system.

With the wireless module on, press the [ID SET] button on the back of the wireless module for five seconds.

If your home theater continues to display rear check after you have tried the steps above, call Samsung Customer Care at 1-800-SAMSUNG (1-800-726-7864). Have your model number and serial number on hand to set up service.

Hope this helps!

i also have this problem not when watching dvds but when watching cable tv. would like to no what the problem is

swa-4000 wireless module isn't compatible with htz310. You need to buy Samsung's swa-3000 to work with your htz310. I had the same problem. It tells you in your owners manual under conectivity where it explains about hooking up a wireless module(pg.55-60). I hope this helps.

Google "Samsung SWA-4000" The HTz310 is wireless "ready" only. You'll need to purchase this unit for about $100 to make your (Rears only) wireless.

I have had the same problem with the wireless unit and thought the same, it didn't work. The way to fix this is simple. You need to do the 0, 1, 3, 5 on the remote and turn on the home theatre system on the main switch on the front panel (as I was doing this on the remote, and it was failing). The blue light should then stay illuminated. If not just switch the main on/off button again, and it shoud work.

turn the main dvd player off, and press 0,1,3,5 on your remote, then turn on the player and the rear wireless receiver at as close to the same time as you can. should then light up the blue "link" light permanently.