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I would Google the model number carefully for "problems" "no sound" and usually this set will display some kind of error code===it may even have a hard reset to try===service manuals are available on the net/web to allow you to see how the sound circuit is set up etc.
I have same problem with mine, the power button turns red (as usual) but no picture. When i turned mine on last night it made a crackle noise and thats how it all started. I can even hear the normal sounds it makes as if it were turning on, but still no picture. Its a great tv I would hate to throw away. I want to fix it myself any help would be appreciated!
by reading your problem the main thing is that your tuner of the tv is faulty or it can not tune the specific frequancy of the channel and its audio frequency just replace your tuner card
HDMI ports 5 and 6 on the back of tv no longer are working. (We had a series of thunder storms so don't know if that is how they got damaged or if it was something else) but moved HDMI input cable to HDMI port 4 on tv and everything is working again. Service call placed for warranty service on tv to repair bad ports.
check the video input cables for any damage or broken part. check either ur tv or the player for any setting against NTSC, PAL or SECAM. Or try the tv with other player or try the player with other tv.
Convergence ICs are STK392-110 you will need two of them they are available at the link I am posting and they give free instalation instructions with pics and free tech support so you can do the repair yourself.Heres the link. http://servicemanuals.vstore.ca/
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