Hello this is a good replacement model for you http://www.tvps.com/Products/ECS-OHSADAP-Overhead-35-mm--2-Prong-Headset-for-the-Visually-Impaired---New__AN-OHSADAP.aspx
If you move the switch on the right-hand side of the machine to speaker, do you get audio? If so, then the problem must be with the headset itself.
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