When we pour water into our Bunn to brew coffee some water runs out the bottom onto the counter top. I have taken the Bunn apart and filled the tank with water and it does not leak. The problem is either when we pour in the water or as the hot water is forced over the coffee. Any suggestions? tks gil

* Bunn model # for specific solutions.
* Most Pro/Office models have a pre-heated tank.
* Most models (Without Vacation or heater switch) will be heated all the time.
* Care must be taken to keep the inner tank filled.
* Pour cold water into fill tray till water comes out of the brew basket.
* Water will stop coming out of brewer once the tank has been topped off.
* If pot is not able to brew after 20 mins of pre-heating. Then call for service.
* Note; most office and Pro machines used in food establishments are from coffee vendors. The larger machines should be serviced by qualified Bunn service techs.
* Contact your coffee vendor or Bunn service ctr for advice.
Aloha, ukeboy57

VPR has a semi-sealed tank that keeps +1 pot of water heated and ready to brew. Pouring in a full pot of cold water will fill the top tray and allow a slow trickle of cold water into the top which forces hot water to over flow into the brew basket. This continues until all the cold water drains into the heater tank. So the brew is matched volume per volume. UNLESS the thank was empty or not filled prior to brewing. Follow the brewing instructions from Bunn (on line for *FREE* download at Bunn.com)
* If it leaks (from the bottom) only when you pour in water. Then your pouring it too fast and over flowing the fill tray. slowdown, watch the level in the tray. do not fill past the lid.
* If it leaks just sitting (not brewing) then there is a hole in the tank. Call for service.
* If it leaks after filling the tray half way. then the top of the tank has a leak, loose, cracked, or missing gasket. There is quite a few gaskets on the lid. Call for service.
* Final; Leaks are always bad around electrical equip. Best to unplug and call for service to be safe.
Aloha, ukeboy57

I thought these are pour over brewers? Which means you have to fill it with water in order to brew? It should happen when the unit is filled first, plugged in then turned on.(see link below for MFR instructions) Aloha! ukeboy57

http://www.bunn.com/sites/default/files/care-and-cleaning/43097_0002d01_velocity_brew_manual_english-_bt_st.pdf

VPR has a semi-sealed tank that keeps +1 pot of water heated and ready to brew. Pouring in a full pot of cold water will fill the top tray and allow a slow trickle of cold water into the top which forces hot water to over flow into the brew basket. This continues until all the cold water drains into the heater tank. So the brew is matched volume per volume. UNLESS the tank was empty or not filled prior to brewing. Follow the brewing instructions from Bunn (on line for *FREE* download at Bunn.com)
* If it leaks (from the bottom) only when you pour in water. Then your pouring it too fast and over flowing the fill tray. slowdown, watch the level in the tray. do not fill past the lid.
* If it leaks just sitting (not brewing) then there is a hole in the tank. Call for service.
* If it leaks after filling the tray half way. then the top of the tank has a leak, loose, cracked, or missing gasket. There is quite a few gaskets on the lid. Call for service.
* Final; Leaks are always bad around electrical equip. Best to unplug and call for service to be safe.
Aloha, ukeboy57

VPR has a semi-sealed tank that keeps +1 pot of water heated and ready to brew. Pouring in a full pot of cold water will fill the top tray and allow a slow trickle of cold water into the top which forces hot water to over flow into the brew basket. This continues until all the cold water drains into the heater tank. So the brew is matched volume per volume. UNLESS the tank was empty or not filled prior to brewing. Follow the brewing instructions from Bunn (on line for *FREE* download at Bunn.com)
* If it leaks (from the bottom) only when you pour in water. Then your pouring it too fast and over flowing the fill tray. slowdown, watch the level in the tray. do not fill past the lid.
* If it leaks just sitting (not brewing) then there is a hole in the tank. Call for service.
* If it leaks after filling the tray half way. then the top of the tank has a leak, loose, cracked, or missing gasket. There is quite a few gaskets on the lid. Call for service.
* Final; Leaks are always bad around electrical equip. Best to unplug and call for service to be safe.
Aloha, ukeboy57

The A10 has a semi-sealed tank that keeps +1 pot of water heated and ready to brew. Pouring in a full pot of cold water will fill the top tray and allow a slow trickle of cold water into the top which forces hot water to over flow into the brew basket. This continues until all the cold water drains into the heater tank. So the brew is matched volume per volume. UNLESS the tank was empty or not filled prior to brewing. Follow the brewing instructions from Bunn (on line for *FREE* download at Bunn.com)
* If it leaks (from the bottom) only when you pour in water. Then your pouring it too fast and over flowing the fill tray. slowdown, watch the level in the tray. do not fill past the lid.
* If it leaks just sitting (not brewing) then there is a hole in the tank. Call for service.
* If it leaks after filling the tray half way. then the top of the tank has a leak, loose, cracked, or missing gasket. There is quite a few gaskets on the lid. Call for service.
* Final; Leaks are always bad around electrical equip. Best to unplug and call for service to be safe.
Aloha, ukeboy57

PS. Check your using the correct size decanter for this brewer. If it's a 10 cup brewer then make sure all the decanters in the office is also 10 cup. Pouring a 12 cup pot into brewer will have 12 cups of coffee come out (over flowing the 10 cup pot.) Note that not all decanters are made the same size. Other brands may be different. Test by filling a pot with water (from faucet) then pouring directly into pot in question. It should match and not under fill nor over fill.

VPR has a semi-sealed tank that keeps +1 pot of water heated and ready to brew. Pouring in a full pot of cold water will fill the top tray and allow a slow trickle of cold water into the top which forces hot water to over flow into the brew basket. This continues until all the cold water drains into the heater tank. So the brew is matched volume per volume. UNLESS the tank was empty or not filled prior to brewing. Follow the brewing instructions from Bunn (on line for *FREE* download at Bunn.com)
* If it leaks (from the bottom) only when you pour in water. Then your pouring it too fast and over flowing the fill tray. slowdown, watch the level in the tray. do not fill past the lid.
* If it leaks just sitting (not brewing) then there is a hole in the tank. Call for service.
* If it leaks after filling the tray half way. then the top of the tank has a leak, loose, cracked, or missing gasket. There is quite a few gaskets on the lid. Call for service.
* Final; Leaks are always bad around electrical equip. Best to unplug and call for service to be safe.
Aloha, ukeboy57

VPR has a semi-sealed tank that keeps +1 pot of water heated and ready to brew. Pouring in a full pot of cold water will fill the top tray and allow a slow trickle of cold water into the top which forces hot water to over flow into the brew basket. This continues until all the cold water drains into the heater tank. So the brew is matched volume per volume. UNLESS the tank was empty or not filled prior to brewing. Follow the brewing instructions from Bunn (on line for *FREE* download at Bunn.com)
* If it leaks (from the bottom) only when you pour in water. Then your pouring it too fast and over flowing the fill tray. slowdown, watch the level in the tray. do not fill past the lid.
* If it leaks just sitting (not brewing) then there is a hole in the tank. Call for service.
* If it leaks after filling the tray half way. then the top of the tank has a leak, loose, cracked, or missing gasket. There is quite a few gaskets on the lid. Call for service.
* Final; Leaks are always bad around electrical equip. Best to unplug and call for service to be safe.
Aloha, ukeboy57

PS, Check the pots in the office. Make sure they are all the same size. Decanters come in 3 sizes; 10 cup, 12 cup (standard), and 3L (3 litters). Check the decanter brand as each brand is a bit different in size. All metal decanters are usually very small (8 cup). What ever size you use, just make sure they are all the same.

VPR is a pour over "Volume Displacement" brewer. Required to completely fill the inner tank and heat prior to using brewer. BEFORE plugging in unit, water must be poured into upper tray and with brew funnel and empty pot in place. Keep pouring water into top fill tray until water drips out of brew funnel. Plug in VPR and allow it 15-20 mins to heat up. leave the pot as there may be additional water dripping. Remove power if there is any water spilling out from other places like the top pan cover or bottom of machine. With the initial heating done, take a full pot of water and slowly pour into the top filling tray. HOT steaming water should come out of the brew funnel to fill the (empty) pot. Prep is done and the machine can be used to brew a pot after 10-15mins of reheat time.
*** the machine you have needs to be checked for leaks in areas mentioned above. Water should only come out of brew funnel (if not present then the brew head or if that is missing then the brew pipe. All will need to be replaced prior to brewing.) Leaking under machine is an indication of leak(s) in pour tray,tank,tank cover, gasket, probe gasket. This machine like any used equipment should be checked out by qualified tech prior to use. Be aware that coffee vendors sometimes rent or loan brewers to customers.

This is a pour over unit.

You fill the tank with water, it heats the water in the tank.
When the water in the tank is at brewing temp, the lite should go out.

To brew coffee with this system, you put a filter in the brew funnel, put coffee in the filter. Place the brew funnel in the slide tabs to hold in place. put an empty decanter on the warming plate under the brew funnel. Then take one decanter of fresh water and pour it in the top of the brewer where it says "WATER ONLY" the coffee will begin brewing immediatly.