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If there is another phone that this doesn't happen on, try changing your handset with that one. If this doesn't fix the problem it most likely is your telephone.
On the newer norstar systems the T7208 and lower phones can not be used for programming.The T7316e phone has to be used for programming therefore feature 983 will only work on the T7316e set.To change local dn's you have to go into config programming and to change dn old dn then new dn.
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