Durabrand has no contacts outside china this is a unit made for and imported for walmart only walmart is the only contact ...... your problem is not anything you or walmart can do anything about the problem is the cheap plastic that is used , when it gets hot some people can taste and smell it and others cant . .. its getting more common in everthing that heats water .. personaly i would not drink anything from an appliance that puts a plastic taste in my water ..... if you move up in price the problem is reduced , better plastics are used , but your not going to get one for 10.00 ! "you get what you pay for " more now than ever .... good luck Please if this answer helped , please rate this 3 or 4 stars . and keep me in the paid answer department . A 1 or 2 may knock me down into the unpaid ranks. Thanks Cactus Bob
Once I had to actually run a chlorine and water solution through a machine to clean it??
Then a couple pots of water to clear the bleach??
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Betty Crocker coffee maker, 12 cup. Not sure of number -- we don't have the box and the manual was lost. Chemical smell from the plastic, and chemical taste from the coffee. After using vinegar and cold water, chemical taste improved somewhat, but the chemical smell of the coffee maker itself was always very strong and very unpleasant even after 2 weeks. It couldn't be washed away. We no longer have the coffee maker, but is this a common problem? We've never had it before.
tastes like plastic coffee has never tasted good in it yet...bought it last month and have tried everything
Just purchased the Keurig premium from Costco. Same plastic/ chemical taste.
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