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That will be because all the seals in the brew head need replacing. These machines are designed to fail and need maintenance. Boiling hot water, neoprene O-Rings and pressure are doomed to failure. Water is being forced past the seals into the waste container, instead of into your cup.. That particular model is featured here often!
F10 is a water intake fault. The are several possibilities: the pump may be defective, a piece of lime scale may have blocked a pipe, the water tank might be faulty. Most likely is the pump.
here you should see :)
How do i get it into service mode?
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