How to change mtu setting for speedstream 5200. Need to change to 1364 to connect to xbox live. We are logged in to the set-up but don't know where to change the mtu setting from 1500 to 1364.

Don't change it. Microsoft is having issues...almost everyone in the US is getting that same message...

Xbox LIVE requires a minimum MTU setting of 1364. Usually, you can change your MTU setting from your router configuration web page, which is supplied by your router manufacturer.
Learn how to find and use your router configuration page
Look for the MTU setting on the router configuration page. When you find it, set it to Auto or 1364 (or higher), save your settings, and then try to connect to Xbox LIVE again on your console.

Xbox LIVE recommends using an MTU value of 1364(defaults are 1492 and 1500) on your router.

You will need to log onto your Router, go to the setup section, locate the MTU, set it to Manual, and change the Size to 1364.


If that doesn't work, you will need to clarify the following:

1. How many machines(do you have other computers?)
2. What router are you using
3. Ethernet or Wireless?

that 1392 is a firewire, your xbox is in need a connection going to your firewire... install the firewire 1364 driver...

You may have to use trial and error to find the best MTU fit:

MTU Default of 1500 to 1492
Tart the setting the MTU @ 1400

MTU setting. Xbox LIVE requires a minimum MTU setting of 1364.
The information your console sends and receives is broken up into "packets" for transmission over your network. MTU is a setting that controls the size of these packets. If it's too small, you won't be able to connect to Xbox LIVE.
Top Solutions Try these solutions in order. If you give each one a shot and you still can't connect, contact Xbox Customer Support. Note that they will ask you try the suggestions on this page first.
Solution 1: Check your router MTU settings Xbox LIVE requires a minimum MTU setting of 1364. Usually, you can change your MTU setting from your router configuration web page, which is supplied by your router manufacturer.
Learn how to find and use your router configuration page
Look for the MTU setting on the router configuration page. When you find it, set it to Auto or 1364 (or higher), save your settings, and then try to connect to Xbox LIVE again on your console.

Solution 2: Connect directly to the modem If your router's MTU is set correctly, try bypassing it by connecting your console directly to the modem. This will help determine whether there's a problem with your router or something else on your network.
Note
This may require you to move your console to a location close to your modem. This is a temporary arrangement, meant only to troubleshoot your connection. If your console is connected wirelessly, you'll need an Ethernet cable for this step.
To connect your console directly to your modem (wired connection):

1. Find the Ethernet cable that runs between your console and the router.
2. Unplug the cable from the router, leaving it connected to the console.
3. Find the Ethernet cable that runs between the router and the modem.
4. Unplug the cable from the modem, and plug the cable from your console in its place.

To connect your console directly to your modem (wireless connection):

1. Unplug the USB connector for your adapter from the console. The adapter can remain attached to the console.
2. Plug an Ethernet cable into the Ethernet port on the back of the console.
3. Find the Ethernet cable that runs between your router and the modem.
4. Unplug the cable from the modem, and plug the cable from your console in its place.

Try to connect to Xbox LIVE again. If it works, there may be an issue with your router. Double-check the MTU setting in solution 1 above. Also confirm that you're using a compatible router, and make sure it has the latest updates from the manufacturer. If the problem persists, you may want to try a different router.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Suggestion: <b>MTU Error</b>

This issue occurs if your router or the gateway is incompatible with Xbox Live, or if your router or the gateway has an incorrect MTU setting. Note: Xbox Live requires a minimum MTU setting of 1364. We recommend that you try out the steps shown below.

Things to try:
1. Ensure that you have properly setup your connection to Live by using the Connectivity Wizard http://www.xbox.com/en-US/support/connecttolive/xbox360/connectionmethods/webconnectivitywizard.htm
2. Visit the following Web site to determine whether you have the correct firmware version that has been certified as compatible: http://www.xbox.com/en-US/live/connect/routerlanding.htm
3. See the router or gateway instruction manual for information about how to change the MTU setting to 1364, to do this, or to determine whether your router supports this feature, see the router support documentation or contact support for your router device.
4. If you share a connection with a router and a modem, try a direct connection without the router.

For additional information on this topic refer to the following KB article: http://support.microsoft.com/kb/908882/

This issue occurs if your router or the gateway is incompatible with Xbox Live, or if your router or the gateway has an incorrect MTU setting. Note: Xbox Live requires a minimum MTU setting of 1364. We recommend that you try out the steps shown below.

Things to try:
1. Ensure that you have properly setup your connection to Live by using the Connectivity Wizard http://www.xbox.com/en-US/support/connecttolive/xbox360/connectionmethods/webconnectivitywizard.htm
2. Visit the following Web site to determine whether you have the correct firmware version that has been certified as compatible: http://www.xbox.com/en-US/live/connect/routerlanding.htm
3. See the router or gateway instruction manual for information about how to change the MTU setting to 1364, to do this, or to determine whether your router supports this feature, see the router support documentation or contact support for your router device.
4. If you share a connection with a router and a modem, try a direct connection without the router.

For additional information on this topic refer to the following KB article: http://support.microsoft.com/kb/908882/

Log into modem using 192.168.2.1 in your browser and go to modem utility through browser.

log into modem using 192.168.2.1 in your browser and go to modem utility through browser.

then select last option on left of utility screen on left and choose reset.

this will reset modem to factory settings.

then call microsoft support there is a toll free support number in yellowpages.ca. ask them to help you setup pppoe connection in the xbox. you can set the mtu setting there also to 1492 for dsl broadband and if on cable use 1500