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Posted on Jan 10, 2010
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My RCA Pearl TH1702-A MP3 won't turn on or register on computers?

I have the RCA Pearl TH1702-A MP3 but I don't have the manual for it anymore, despite not having it for more than a month. I turned it off the other day and it hasn't turned on since. I've tried changing the battery multiple times, but nothing works. The computer doesn't even recognize the MP3 anymore, and I don't know why. It wasn't even off for half an hour before I went to turn it back on. Someone I work with mentioned trying to reset it with a code, but I don't know what code that would be. Any ideas?

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kakima

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  • RCA Master 102,366 Answers
  • Posted on Jul 22, 2010
kakima
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Http://www.rcaaudiovideo.com/findmanual/?findManual=H1702&x=0&y=0

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Hello,

Taking out and replacing the battery might help, mostly.

There's also a trouble shoot page:
http://voxrightnow.custhelp.com/app/answers/detail/a_id/7534/session/L3NpZC83MTZlM1ktag%3D%3D/kw/TH1702/p/158/r_id/103795/sno/0

When needing the manual look here:
http://www.voxxsupport.com/images/manuals/TH1702/media/TH1702_DOC_OM_ENGLISH.pdf

I'd appreciate your vote if this helped.
For more assistance, just add a comment in this reply.
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When resetting of the TH1702 doesn't help, a firmware reinstallation may be required.
Before performing the firmware update make a backup of the player's content to your computer, to have it preserved.

All support for the TH1702 is on next site:
http://support.rcaaudiovideo.com/product.aspx?product=419
Continue with Select Software Updates.
Click the bar TH1702 Downloads and select Download Here to enter the download page of Audiovox, Customer Support.
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My USB driver is working but will not recognize my th1702 RCA Pearl MP3 player. Trying to connect it up to Windows Media Player.

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