I want to replace the front face plate on the verizon XV6800 PPC

Here is a video tutorial for the Sprint Mogul, which is much like the xv6800.

http://www.youtube.com/watch?v=1lHXgVBd3j8&feature=related

Seems pretty complicated, but once you dive in its not so hard. Some people on ebay sell the faceplates and even include the tools to change it. Beware though that the Sprint and Alltel versions will not fit your xv6800. I am still trying to get one to work on my xv6800 with no success. I advise sticking to verizon's blue housing and leaving out the headaches I have had. Good Luck!