Question about Sony Cyber-shot DSC-W80 Digital Camera
I turn on the camera and after a few seconds, it tells me "For use with compatible battery only" and turns off right away.
The strange thing is that the battery IS compatible with the camera--it was the same one that it came with! I've tried a brand new battery also.
HEY EVERYONE THIS WORKS. I tried everything and no luck then i read one guy said he took a small wire and short circuited the 3 terminals on the bottom of the battery."made them all touch one another at the same time....all 3!" i touched them together for about 3 seconds and then put it in the charger.and then the camera and what do ya know! IT WORKS. no more message
Here's what i think is happening. this is IMO most batteries have a chip in them that has memory when you put the battery in the charger backwords Witch has been proven is the cause to this error message" it writes scrambled data on the battery. then the sony camera reads it and thinks it's not the right battery for the camera and shuts down to prevent damage. When you short the battery out it has a minor glitch and erases all it's memory then when you put it back in the charger it writes the "your a sony battery" data back into the battery and then it's all better again.
I hope this works for at least one person out there cause i HATE sony. the camera i got was a gift. DONT BUY SONY they make all thier chargers and plugs different than all others so you have to buy stuff just for sony. even the lenses are odd sizes and only sony makes these odd sizes. Greedy company they are. lol hit me up if this worked for you i would like to hear from anyone whom this worked or didnt work for.
Posted on Apr 02, 2009
I´ve bought a DSC-W200 with a kit; this kit contains a DB-BG1 replacement battery; I charged both batteryes: the original one, who came with the camera, and the other. When I tryed to use the replacement battery I saw the message in screen: "For use with compatible battery only". I just took out the battery from the camera; then I maked a short-circuit with a small cable between all the three electric contacts in the bottom of the battery. Then I put the battery into the camera; the camera didn´t turn on. I Took the battery out again from the camera; I placed it in the charger supplied, in a few minutes the light was off. I placed the battery in the camera, and ... I´m working well with it!
Posted on Feb 23, 2008
I opened up a DSC-W90 that had this problem and it was that on the front of the camerawhere the wires from the three battery terminals connect to the powercontrol unit, the middle, white, wire had become unsoldered from theboard. There was a little extra wire tucked away on the back of thegray plastic battery case on the inside so I pulled the wire out,stripped off a little more of the insulation and soldered it back tothe board where it belonged between the where the black and the redwires were connected. There were several small phillips head screws andsome ribbon cables to disconnect. All the ribbon cablejust pull out but be gentle putting them back in later. Basically I hadto remove the entire case to get at the board and wires but it did fixthe problem and was actually very easy. DO NOT FOLLOW THE OTHER POSTsAND SHORT YOUR BATTERY. THAT IS DANGEROUS AND WILL LIKELY RUIN YOURBATTERY
Posted on Mar 16, 2010
Throw the ******* camara away with battery and charger,, thats what i did with mine,,, SONY SUCKS,,,,
Posted on Aug 22, 2010
I believe it is an issue of bad connection to the battery. Try this: open the battery compartment door and slightly push (and hold) the battery in while turning on the power switch.
If that works, I'll leave it to someone else here to come up with a more permanent solution. But see if that makes it work.
Posted on Aug 15, 2012
Had the same problem and had some discussions with Sony on this as well. They apparently never heard of this problem before! Made sure they had a look at this site as well.
They insisted that I either pay 114 pounds to get it fixed or referred me to one of their sites where I can buy a new camera...
I decided to open the camera and have a look inside. I owe a T500. It takes some tim to unscrew the camera, but finally managed to get in. I found that there was a internal battery in the camera which powers some internal memory (sorry really don;t know what it's for, just assuming). Because I was convinced the problem was not with the battery (cause I tried 3 different batteries, all SONY), I thought cutting the internal power would reset the camera (or at least something). I short-circuited the battery by connecting the + and - sides with a metal object. After that I also short-circuited the battery (just in case). I repeated this a few times as the first attempts did not work and voila.... after time 4 the camera started working again... It was reset again and required the time and date...
Always was a sony man, but with this incident and sony's poor service, I have decided I will not buy any sony product anymore...
Hope this post helps one of you as well.
Posted on May 20, 2010
I had this same problem and fixed it in a matter of seconds. THe battery is not connected good enough, so when you press on the battery to give it a better connection then turn on your camera, it doesn't give you that message any longer. I simply cut a small strip of paper that size of the top of the battery and placed it on top before closing the battery lid. It worked! Just needed a little pressure to totally connect the battery. This sounds like a product error.
Posted on Aug 26, 2012
Hi everyone ! I'm from Brazil, so please apologize with my bad english... i bought a Sony model W120... i'm very satisfied... then i bought a Sony DB-BG1 replacement battery... when i use this battery, a message like this "For use with compatible battery only" appears on the screen... but i noticed that the battery in the back shows that was made in Japan (the cells i assume), and the original one in the back show that was made in China... I supose that the new model's (like w110, w120, w130, w150 and w170) has a devide to detect the cells (made in China or Japan), and the old model's (like w35, w55, and others) don't have this device... I believe this because i tested my Sony DB-BG1 replacement battery in a Sony W55 (made in Japan) and nothing happened... the same thing with my original battery (made in China)... it will be this possible one? I appreciate the attention and i hope new opinions about this... I not yet sent an email for Sony asking the respect
Posted on Jul 08, 2008
Finally brought a cheap replacement battery as suggested and now i can use my camera!
Posted on Apr 05, 2008
Hey Guys, i'm having the same problem.. But i've fixed it. Here is the solution...
The Sony battery has 4 metallic terminals ( T - c) .. Remove it and wipe it with a piece of cloth. Hen here is the main issue. The compactment where the battery is kept, there is a spring there and 4 other metallic parts.. Check if there is anything (like paper) covering ANY of the the metallic terminals. Remove if any.. Try it - it worked for me.:D
Posted on May 30, 2012
I too have same problem with a W55 but original Sony provided battery and Sony charger.
Posted on Nov 29, 2009
What did Avaya pimp mean by holding the power button for 1 minute- then take the battery out- confusing. please clarify
Posted on Nov 15, 2009
Hi. I recommend fully discharging the battery (take a very long movie clip!). Next, remove the battery briefly short out the battery terminals using a bare metal paper clip (just a few seconds should do it). Worked for me. Doing this with a fully charged battery is liable to damage the battery.
Posted on Apr 29, 2010
I took my Sony HDR CX190 camcorder out in my back pack while skiing. it must have got a little steamed up when we went into a bar afterwards. The same thing happened it started displaying "For use with compatible battery only". Firstly I put it in a very warm place overnight but that didn't fix it. As an ex camcorder engineer I stripped it down fully, cleaned connectors and board areas related to the battery, but that made no difference. I re assembled it and as a last ditch I tried cleaning the plastic areas around the actual battery terminals (in case it had got some slightly conductive dirt on there), also cleaned the metal of the actual battery terminals on the outside of the camera (scraped them gently with a small screwdriver). the error went away at last.
Posted on Feb 25, 2016
I had the original Sony NP-BN battery that came with my DSC-W310 camera, plus an almost identical spare. (the original was marked "Supplied Battery", the spare wasn't). Both were showing the "compatible only" message and turning off. I wrapped an elastic band around one battery, then tucked the stripped leads of a small 12 volt lamp under the elastic so as to touch the + and - battery contacts. The lamp glowed for 12 hours and killed the battery, (slowly, NOT a damaging dead short from tinfoil or a paper clip). Then charged the battery, works perfectly now. The spare battery still gives the error message, suggesting it was a fault in the battery, not the camera. I'm killing/charging the spare right now, will try to post an update tomorrow. Hank O.
Posted on Jan 20, 2015
I AM SO MAD ABOUT THIS CAMERA! IT IS MY SECOND ONE AND NOW I HAVE THE SAME PROBLEM. WHAT SHOULD I DO?
Posted on Apr 11, 2008
I too have suffered the same message on my Sony T100. I bought a cheap replacement battery as suggested and it still hasnt worked! I still get the same message... "For use with compatible battery only"
Any other ideas?
To send it in to Sony to look at is going to cost me over half the price of the camera!
Posted on Apr 29, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Jul 25, 2010 | Sony Cyber-shot DSC-W80 Digital Camera
Aug 18, 2009 | Sony Cyber-shot DSC-W80 Digital Camera
Jun 14, 2009 | Sony Cyber-shot DSC-W70 Digital Camera
Jun 06, 2009 | Sony Cyber-shot DSC-W80 Digital Camera
Nov 06, 2008 | Sony Cyber-shot DSC-W80 Digital Camera
Jun 27, 2008 | Sony Cyber-shot DSC-W80 Digital Camera
Jan 04, 2008 | Sony Cyber-shot DSC-W100 Digital Camera
23,244 people viewed this question
Usually answered in minutes!