Apple iPod MA446LL/A MP3 Player Logo
Shane Donner Posted on Jan 16, 2008
Answered by a Fixya Expert

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Ipod wont show up in my computer or itunes...

I recently aquired a 160gb black video ipod from apple and when i plug it in it charges but it wont show up in my computer or itunes...please assist

  • 23 more comments 
  • Anonymous Mar 15, 2008

    my ipod wouldnt show up on my computer





  • Anonymous Mar 15, 2008

    i tried to plug it in and i turned it off



  • Anonymous Mar 19, 2008

    my ipod wont show up on computer ither

  • Anonymous Mar 23, 2008

    my Ipod {{{4gb}}} is locked and it won't unlock i've tried everything the control panel idea,menu and center button pressed at the same time,the itunes thing nothing will work. Do I need to send it back to Apple because I don't have that same problem with my 30gb Ipod. Someone please give me some really good advice {{{should I keep it and keep trying even though I've tried hundreds of times or should I send it back to Apple to get me another Ipod}}}?????

  • Anonymous Apr 21, 2008

    I have tryed every thing........................................................

  • nerter May 10, 2008

    New HP with Vista and my 4th gen Ipod will not show up in my computer or Itunes... I'm agitated

  • Anonymous Jun 16, 2008

    my ipod classic doesnt show up in my computer or itunes

  • Anonymous Jun 22, 2008

    WHEN I PLUGGED MY IPOD NANO, IT STILL SAY CONNECTED: EJECT BEFORE DISCONNECTING. SO, HOW THE HECK AM I SUPPOSE TO FIX THIS PROBLEM?

  • carly91 Jun 23, 2008

    I have a 30 Gb video ipod, and when i connct it to my computer it make the noise, as if hardware has been connected but my ipod just charges and it doesn't show up on the computer or itunes... please help!! :(

  • whywont Jul 10, 2008

    My 80 gb ipod won't connect or show up in iTunes or computer - it also won't turn off or sleep

  • Anonymous Jul 18, 2008

    it wont show up in the document My Computer when i go to My Computer in the start menu

  • Anonymous Jul 21, 2008

    ipod classic won't show up in itunes or computer

  • Anonymous Jul 26, 2008

    ipod says do not disconnect

  • kursedkaotic Aug 08, 2008

    wont show up in my computer or itunes

  • Anonymous Aug 19, 2008

    my i-tunes wont show up in my computer.

  • rainbow3 Aug 21, 2008

    I have the same problem. Mine is a 2Gig silver, and it has always show up BEFORE. But, it just started not showing up. It doesn't even show up on my computer at all anymore. Wtf?

  • tost22 Aug 24, 2008

    I just got a new Ipod shuffle and when I plug it in to the computer it will charge but it wont show up in the computer

  • eps25430 Aug 24, 2008

    my computer wont charge ipod or even read it on itunes

  • Anonymous Aug 31, 2008

    My i pod shuffle isn't the 2nd generation one its the first one and my computer or i tunes wont find it. it charges after i fiddle with it for like 25 min i can still listen to music but it just cant be found by i tunes or my computer. I've tried all the help and troubleshooting none of it worked. if you have any other suggestions it would be very helpful.

  • eracerx Oct 05, 2008

    ipod will not show up in my computer or i tunes fresh install of both please help i have an older ipod it work fine i dont get it

  • Anonymous Oct 14, 2008

    charges but just doesn't show up, ie i plug it in, it charges but i can't access it from iTunes or any other part of my computer, my iPod is a 2nd gen.(i think) nano

  • Anonymous Oct 23, 2008

    4 gig Ipod Nano 2nd generation

  • Anonymous Nov 27, 2008

    it doesnt show up on my itunes too after several corrupted periods.

  • firasaridi Dec 06, 2008

    my 60 gigabyte photo iPod charges when its hooked up to my computer but doesn't show up on my iTunes, or My Computer. Please Help ASAP!

  • Anonymous Dec 29, 2008

    ipod nano. help

×

8 Answers

Anonymous

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  • Expert 118 Answers
  • Posted on Oct 10, 2008
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Hold the centre button and the menu button
Will reset. hypothetically fixing it

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  • Posted on Feb 15, 2010
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I have read all this advises  all over the internet and have tryed them carrefully  for me none of it worked so just brake ur i pod with a hammer :)

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  • Posted on Jul 26, 2010
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I looked everywhere for a solution and NOTHING ******* WORKED so I took my iPod and threw it through my brand new plasma screen TV. I now have a broken iPod and TV....

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  • Contributor 16 Answers
  • Posted on Jan 30, 2008
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Install the latest version of iTuneshttp://www.apple.com/itunes/download
If you run into trouble installing iTunes, go here.
Ipod wont show up in my computer or itunes... - grayarrow.gif Restart the iPod Service (Click for more)

  1. Quit iTunes.

  2. Right click on My Computer/Computer and click Manage. If Windows requires your permission to continue, click Continue.

  3. Click the plus symbol to the left of Services and Applications.

  4. Select Services listed under Services and Applications.

  5. Ipod wont show up in my computer or itunes... - 93716_1.jpgc="/uploads/images/93716_1.jpg" alt="93716_1.jpg" class="h_mi" />

  6. Double click iPod Service in the right hand panel.

  7. Click the Stop button under the General tab and leave the iPod Service Properties window open.

  8. Connect your iPod and wait until it is visible in My Computer/Computer.

  9. Click the Start button in the iPod Service Properties window.


grayarrow.gif Remove iTunes (Click for more)

Note: Songs you purchased from the iTunes Store or imported from CDs are saved in your My Music/Music folder by default and are not deleted by removing iTunes
  1. Quit iTunes.

  2. On the Start menu, click Control Panel.

  3. Windows XP and Windows 2000: In Control Panel, open Add or Remove Programs.

  4. Windows Vista: In Control Panel, click Uninstall a program. Alternately, in Classic View of Control Panel, click Programs and Features.
  5. Select iTunes from the list of currently installed programs, then click Remove or Uninstall.

  6. In Windows XP and Windows 2000, when asked if you would like to remove iTunes, select Yes.

  7. In Windows Vista, if your permission is needed to continue, click Continue.

  8. After uninstalling iTunes, do not restart if you are prompted to.

  9. In Add or Remove Programs or Programs and Features, remove any iPod Updater applications that are listed in the same fashion as iTunes was removed.

  10. Restart your computer.

  11. After the computer restarts, open Local Disk C: in My Computer/Computer or whichever disk programs are installed on.

  12. Open the Program Files folder.

  13. Right-click the iTunes folder and select Delete and choose Yes when asked to confirm the deletion. Note: This folder may have already been deleted if iTunes was successfully removed in steps 1-8.

  14. Right click the iPod folder and select Delete and choose Yes when asked to confirm the deletion.

  15. Right-click on the Recycle Bin and on the shortcut menu, click Empty Recycle Bin.

  16. Restart your computer.

  17. Install the latest version of iTunes from Empty your Temp directory and restart (Click for more)

    1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).

    2. In My Computer, open Local Disk C:.

    3. Open Documents and Settings.

    4. Double-click the folder that bears your username.

    5. If you see a Local Settings folder, skip to step 9. If you don't see a Local Settings folder, proceed to the next step.

    6. On theIpod wont show up in my computer or itunes... - 93976_3.jpgb> menu, click Folder Options.

    7. Select the "Show hidden files and folders" button. 93976_3.jpg

    8. Click OK.

    9. Double-click Local Settings.

    10. Right-click on the Temp folder and on the shortcut menu, click Delete.

    11. In the confirmation dialog that appears, click Yes.

    12. If youIpod wont show up in my computer or itunes... - 93976_4.jpg to delete the Temp folder, close all programs, especially those in the Notification area (system tray) of the Windows Task bar shown below and repeat step 10.

    13. 93976_4.jpg
    14. Restart your computer.
      Install the latest version of iTunes from http://www.apple.com/itunes/download and connect your iPod.

    grayarrow.gif Clean up iTunes installer files on the computer (Click for more)

    You can download the Windows Installer Cleanup Utility from Microsoft, which will clean up any leftover installer files that may be causing issues with your current installation. To do this:
    1. Click here first, and read the important information about the software.

    2. Click the "Download the Windows Installer Cleanup Utility package now" link on that page to download a file titled msicuu2.exe.

    3. Open the msicuu2.exe file and follow the prompts to install it.

    4. On the Start menu, point to All Programs and then click Windows Install Cleanup; the Windows Installer Clean Up Utility window appears, listing software that is currently installed on your computer.

    5. Select iTunes from the list and click Remove.

    6. Click OK in the confirmation dialog that appears.

    7. Repeat steps 5 and 6 if you have multiple iTunes entries listed.

    8. Select QuickTime from the list and click Remove.

    9. Click OK in the confirmation dialog that appears.

    10. Repeat steps 8 and 9 if you have multiple QuickTime entries listed.

    11. Click Exit.

    12. Ipod wont show up in my computer or itunes... - grayarrow.gif_mi">Restart the computer.

    13. Install the latest version of iTunes from http://www.apple.com/itunes/download and connect your iPod.

    grayarrow.gif Disable conflicting System Services and Startup Items (Click for more)

    Installed background processes can sometimes prevent the iPod Service from running. You might be able to resolve this by disabling some items with the System Configuration Utility in Windows XP. Find out how here.
    If you have tried all the steps in this document, and the linked documents, and iPod is still not Ipod wont show up in my computer or itunes... - grayarrow.gifzed correctly by iTunes or the iPod Updater, then there is likely some other system issue on your computer. This may require you to repair or reinstall Windows. If you need assistance with this, contact whomever supports Windows on your computer. In most cases, this is the maker of the computer.
    grayarrow.gif Deleting corrupted or incorrect registry keys (Click for more)

    if the links don't work here is the link to the apple page where this all came from:
    http://docs.info.apple.com/article.html?artnum=93716

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  • Posted on May 05, 2010
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I had this problem randomly happen one day (or so I thought) but it was caused by me adding a new drive to my computer that ended up being the same drive letter as the iPod.

I was stupid enough to delete the drive letter from my iPod and had a heck of a time reassigning one, so this would've been the best way to fix it if I hadn't messed it up more:

Windows 7 Instructions:
1 - Right Click on "My Computer" and select "Manage"
2 - Select "Disk Management"
3 - Wait for it to load! Sometimes you need to hold down the Menu and Center button at the same time to reboot the iPod so that it shows up in the Disk Management Screen
4 - Once it shows up, you should be able to right click on it and change the drive letter, or, if you know which new drive you installed that messed it up, change that one. DON'T DELETE THE ONLY DRIVE LETTER THAT IS THERE!

If you do:
5 - You need to reboot the iPod until it shows up (make sure your computer is completely up to date and you are running ALL services by typing: msconfig into the search field in the start menu and selecting 'normal boot mode' and then reboot)
6 - Get back into the disk management screen. Reboot the iPod until it appears and click on the 'available' part in Disk Management, once you click it, the computer will hang
7 - Reboot the iPod, as soon as it goes offline, a drive letter selection window should pop up. Select a drive letter and wait for the iPod to finish rebooting before pressing okay.
8 - Press okay, and the computer should hang again, but, if you reboot the iPod one last time, it should appear with a drive letter!

It is key to have your computer up to date and all the services running, I've been trying to fix this for a month and it definitely needed the updates and the services in order to work.

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  • Posted on Jan 23, 2010
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I actually tryed what the last person said, and... it worked!!! so try it. i have an ipod nano 5th gen. so yea. its easy and fast =]

A

Anonymous

The samething happened to me. I looked online and tried every solution but none of htme worked. but then someone said to restart your computer with the ipod plugged in and amazingly it worked!

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  • Posted on Sep 04, 2009
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Connect the iPod to different computers. If it doesn't even go to the "do not disconnect" screen on any of the computers, you have a broken logic board. You can try to replace the part yourself, it is available on any auction website. There is an iPod classic Repair service that can fix it for you, but if you're a little tech savy you should use an iPod classic repair guide that teaches you how to do the repair yourself.

3 Related Answers

A

Anonymous

  • Posted on Feb 10, 2008

SOURCE: Ipod wont show up in my computer or itunes...

you might have already tried this, but just to eliminate the obvious

1. download and install the latest version of itunes
2. unplug everything
3. restart computer and restart ipod
4. plug back in and see what happens

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Anonymous

  • 97 Answers
  • Posted on Jun 30, 2008

SOURCE: Ipod wont show up in my computer or itunes...

Have you tried resetting either ipod? In order to reset it, you just need to hold down both the menu button and the center button at the same time until the ipod turns off. then the apple will pop up on the screen and it will start up like normal. If this doesn't fix the problem for either ipod, then most likely the problem is with itunes or your computer. I would say that if it doesn't even show up on your computer anywhere, you're probably missing a driver or something.

Bubbabear64

Tim Babcock

  • 2794 Answers
  • Posted on Aug 16, 2008

SOURCE: Ipod wont show up in my computer or itunes...

Unistall ITunes and all Ipod Software.

Remove Ipod for the computer.

Reinstall all software. Make sure ITunes is updated to the current version.

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0helpful
1answer

When i plug my ipod on to itunes it wont show up

Sometimes your iPod fails to display in iTunes, which will keep you from being able to transfer songs from your computer to your iPod. If this happens, there are a number of steps you can take to resolve the issue.
Is it the iPod? Your iPod could fail to show in iTunes for a variety of reasons and this issue can be resolved by something as simple as rebooting your iPod. To reboot your iPod, first lay it on a flat surface. Using your thumb and index finger, press the play and menu button at the same time. If done correctly, your iPod screen will go blank and then you'll see the Apple logo. Is it the USB cable? Your iPod could fail to show in iTunes if you are using a defective USB cable. Try connecting your iPod to another computer that has iTunes installed using the same USB cable. If iPod again fails to show in iTunes, replace the USB cable. Is it my computer? One of the most common reasons your iPod doesn't show in iTunes is because your computer doesn't recognize your iPod is connected. Troubleshooting your computer/iPod connection Disconnect your iPod from the computer and reconnect. If your iPod still doesn't appear in iTunes, disconnect your iPod and reboot your machine. Once your computer has restarted, reconnect the iPod. Is it iTunes? Your iPod could be fail to display in iTunes if there is a issue with your iTunes program. If there is a problem with iTunes you can try updating the software to the most recent version. If that doesn't resolve your problem, re-install iTunes. b> http://www.itunes.com/ b> http://www.apple.com/support b> iPod Won't Connect to iTunes b> Apple's iTunes software contains mechanisms specially designed to sync with your iPod, allowing you to transfer music, videos and other media from your computer. If you find that iTunes does not recognize or allow you to access your iPod, then you cannot perform some of the device's most fundamental functions. Fortunately you can often resolve this problem without expensive maintenance, simply by doing a bit of troubleshooting and determining the cause of your connectivity problem.

Try resetting your iPod. Apple recommends this as a first step in troubleshooting an iPod not appearing in iTunes, since a quick reset will often restore functionality. If you use a click wheel iPod, hold down the "Menu" and center buttons until the Apple logo appears on your screen. For the iPod Touch, hold your "Home" button and "Sleep" button simultaneously until the Apple logo appears. Charge your iPod battery. If your battery has absolutely no power left, your iPod will often remain unresponsive even when plugged into iTunes. Try charging for three to four hours and then try connecting again. Plug your iPod into your computer using a different USB port. Sometimes a failed connection can mean you have a faulty USB port, so try plugging your USB cable into a different port and see if the iPod appears in iTunes. Verify that you have the latest version of iTunes. Visit the iTunes page Apple.com and check to see the latest version available. If you do not know which version currently runs on your computer, click "About iTunes." For Mac users, this option will appear under 'iTunes" on your menu bar. For Windows users, the option will appear under "Help" on your menu bar. Download the latest version of iTunes if necessary. Reconfigure your iPod service. If running iTunes on a Windows computer, click "Start > My Computer > Manage," and select "Services and Applications." Under "Services," select "iPod Service" and click "Stop." Leave the window open and connect your iPod to your computer. When your iPod shows up on your computer, click "Start." Reinstall iTunes. If simply updating iTunes does not work, you may have defective software. Try removing the program from your computer and completely and reinstalling it.
0helpful
1answer

My ipod wont show up on the bar when i plug it in the itunes

Sometimes your iPod fails to display in iTunes, which will keep you from being able to transfer songs from your computer to your iPod. If this happens, there are a number of steps you can take to resolve the issue.
Is it the iPod? Your iPod could fail to show in iTunes for a variety of reasons and this issue can be resolved by something as simple as rebooting your iPod. To reboot your iPod, first lay it on a flat surface. Using your thumb and index finger, press the play and menu button at the same time. If done correctly, your iPod screen will go blank and then you'll see the Apple logo. Is it the USB cable? Your iPod could fail to show in iTunes if you are using a defective USB cable. Try connecting your iPod to another computer that has iTunes installed using the same USB cable. If iPod again fails to show in iTunes, replace the USB cable. Is it my computer? One of the most common reasons your iPod doesn't show in iTunes is because your computer doesn't recognize your iPod is connected. Troubleshooting your computer/iPod connection Disconnect your iPod from the computer and reconnect. If your iPod still doesn't appear in iTunes, disconnect your iPod and reboot your machine. Once your computer has restarted, reconnect the iPod. Is it iTunes? Your iPod could be fail to display in iTunes if there is a issue with your iTunes program. If there is a problem with iTunes you can try updating the software to the most recent version. If that doesn't resolve your problem, re-install iTunes. b> http://www.itunes.com/ b> http://www.apple.com/support b> iPod Won't Connect to iTunes b> Apple's iTunes software contains mechanisms specially designed to sync with your iPod, allowing you to transfer music, videos and other media from your computer. If you find that iTunes does not recognize or allow you to access your iPod, then you cannot perform some of the device's most fundamental functions. Fortunately you can often resolve this problem without expensive maintenance, simply by doing a bit of troubleshooting and determining the cause of your connectivity problem.

Try resetting your iPod. Apple recommends this as a first step in troubleshooting an iPod not appearing in iTunes, since a quick reset will often restore functionality. If you use a click wheel iPod, hold down the "Menu" and center buttons until the Apple logo appears on your screen. For the iPod Touch, hold your "Home" button and "Sleep" button simultaneously until the Apple logo appears. Charge your iPod battery. If your battery has absolutely no power left, your iPod will often remain unresponsive even when plugged into iTunes. Try charging for three to four hours and then try connecting again. Plug your iPod into your computer using a different USB port. Sometimes a failed connection can mean you have a faulty USB port, so try plugging your USB cable into a different port and see if the iPod appears in iTunes. Verify that you have the latest version of iTunes. Visit the iTunes page Apple.com and check to see the latest version available. If you do not know which version currently runs on your computer, click "About iTunes." For Mac users, this option will appear under 'iTunes" on your menu bar. For Windows users, the option will appear under "Help" on your menu bar. Download the latest version of iTunes if necessary. Reconfigure your iPod service. If running iTunes on a Windows computer, click "Start > My Computer > Manage," and select "Services and Applications." Under "Services," select "iPod Service" and click "Stop." Leave the window open and connect your iPod to your computer. When your iPod shows up on your computer, click "Start." Reinstall iTunes. If simply updating iTunes does not work, you may have defective software. Try removing the program from your computer and completely and reinstalling it.
2helpful
2answers

I have a Sonic Impact V55 Video player and a new 160GB Ipod. Anyway to get the video to work on it?

Absolutely, I have this myself. My 5th Gen works great, but the 160GB would not show movies, just played music. Apple has an adapter cable set that allows you to hook your Ipod to your TV. $50 buy it! You can charge and watch your stuff on your flat screen. It also unlocks your Ipod TV out setting for your Video 55. Set you IPOD video setting to TV Out: on, select your movie and play. Plug in the IPOD nip to your Ipod then set your Ipod into the Video 55. A bit of a pain but works flawlessly. If you select a different movie you have to do this all over again.
0helpful
1answer

Apple screen

Connect the ipod to your computer and let it sit for about fifteen minutes. Then it should show up in your computer and under itunes. Usually, if your ipod dies completely, when you try to charge it using a wall or car charger, it will do that, just flashing the apple logo and going back off. Leaving it plugged up to the computer will allow the battery to charge normally, just enough so that it can come on and sync with itunes. While it is plugged into the computer and charging, it should say something like, battery very low, wait few minutes, charging. It should work after letting it sit plugged up to the computer.
0helpful
1answer

Ipod wont show up in my computer or itunes...

try reinstallin the ipod drivers on your computer and try doing it again... it will work... thank you
0helpful
1answer

Ipod wont show up in my computer or itunes...

Unistall ITunes and all Ipod Software.

Remove Ipod for the computer.

Reinstall all software. Make sure ITunes is updated to the current version.
0helpful
1answer

Ipod wont show up in my computer or itunes...

Have you tried resetting either ipod? In order to reset it, you just need to hold down both the menu button and the center button at the same time until the ipod turns off. then the apple will pop up on the screen and it will start up like normal. If this doesn't fix the problem for either ipod, then most likely the problem is with itunes or your computer. I would say that if it doesn't even show up on your computer anywhere, you're probably missing a driver or something.
0helpful
1answer

Ipod wont show up in my computer or itunes...

you might have already tried this, but just to eliminate the obvious

1. download and install the latest version of itunes
2. unplug everything
3. restart computer and restart ipod
4. plug back in and see what happens
0helpful
1answer

Still plays music but wont hook up with computers

Could be a problem with the logic board. It should still be under warranty so I'd take it to an apple store and let them replace it for you.
0helpful
2answers

80gb black ipod video

Start with these five simple solutions: Reset, retry, restart, reinstall, or restore

http://www.apple.com/support/ipod/five_rs/

If you need more assistance let me know. I'm here to help.
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