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The phone is dead even with new battery installed its a wireless panasonic kx-td7896. most of the ones in my home (6) do work its just two that died. any suggestions?
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Take one of the existing extensions on the system and listen with a normal telephone if you get Dial tone...Then if you do Plug in your Cordless phone and listen if you do get it then... If not..most probably the cordless is faulty.
you would need to send it to a refurb house, but they don't always deal with the public... best bet would be to find your local panasonic dealer, get a new one, and have them install it
This is a long shot but worht asking, have you ever defaulted the system? You should default the system before installation and programming to clear out any bad data. If the system is brand new and the memory battery never turned on previously this would not be an issue.
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