My M2727nf doesn't coppy or scan. message displays " error 5 Turn off and turn on." After turning off and on, it keeps displaying the same message.

Dear sir,

My Name is Aswini for chennai

i have i doubht for Scanner error 8 turn off than on

make hp laser jet M2727 nf

Hi this is def a hardware failure:

Try doing a nvram
Try doing a hard or reset or nvram:
1. Turn the printer off
2. Hold down the right arrow and the cancel button
3. Reboot the printer while holding the buttons and hold until permanent storage is displayed. Let go of the buttons and wait for the ready message on the display.

if this does not work, have it serviced they will need to replace the formatter board as well as the scanner assembly.

If within 2 years from the purchase date contact HP and request for a case number the printer has a service note for a scanner error 5 or 8.

Al
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