Cannot open bottom freezer drawer. Ice in tray

I think there is refrigerant leakage need to refill the refrigerant

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You might be well served with a general defrost of the unit. But before you do, make sure that the mounting screws on the ice maker are fully in. Then if so, warm the lower surface of the ice maker where cubes are ejected with a hair dryer for a minute or two (medium not high). It could be that extraneous ice is catching the cubes. What does it feel like to the hand?

if you are talking about the bucket the cubes go into, most likely you do not use a lot of ice. the ice isn't melting, it's evaporating. usually winds up in a big clump at the bottom.

Open the freezer door.
Pull the ice bin forward about 3 inches.
Push the ice bin to the rear of the freezer until it seats and locks in place.
Then try to dispense cubes.
The ice bin can become dislodged from its locked position and the crushed ice solenoid activates automatically.

sounds like the water valve needs replaced

Good day,
The normal operation is for the ice maker to harvest a batch of cubes, and then just before competing it's cycle, to open the valve to add more water for 7 seconds then shut off smartly.

At least 50% of water valve problems cause an overfill problem, because of internal wear etc. that does not let the valve close on time. This causes an overflow problem to the ice maker, and all the problems you described.

It should be corrected as soon as possible, since they have been known to throttle open and never close. Should it be overnight or while away, the damage can become quite serious.

the apparatus that distributes the water into the tray had been knocked out of balance when taking the tray out. We pulled the ice maker and replaced the apparatus back in it's proper location .

you need to urinate on the tray amanda it may smell but will solve the ice prob as the urine is heated

Ice cubes freeze from the outside, so the center of the cube is the last to freeze. Ice is pure water, only H 2 O, so as the ice cube freezes, all of the dissolved minerals are pushed to the center. Near the end of the freezing, there isn't much water left in the center of the cube, so these minerals become very concentrated, and they form the "white stuff" – the technical name is precipitate. The hardness minerals that cause the "white stuff" are not toxic.