The hot water did work for mine. Here is the solution I discovered:
After removing the food plunger and juicer cover: (1) Unscrew the 3 screws that hold the cutting blade plate in the center of the basket and lift off the cutting blade plate; (2) Unscrew the base counterclockwise (it will unscrew from the threaded center piece) and lift it up; (3) Lift off the basket and juice bowl. Now you can clean the basket and juice bowl.
To reassemble, reverse the process.
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