Ink failure system error

According to the HP website, this error code means the ink system has failed, and the unit will need to be serviced by an authorized HP repair technician - An Ink System Failure or 0x Error Message Displays on the HP Printer...
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However, you can try resetting the printer first -

Reset the product

1. Without turning off the printer, disconnect the USB cable from the rear of the product.
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button.
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the printer, and then try printing again
10. If the reset fails it will require a service.
11. NOTE: if you are using refilled or remanufactured cartridges try the reset with genuine hp cartridges as they will be recognized as original authentic HP cartridges by the printer
    

White pump gear on left side of printer mayhad come off .

try to follow the next steps:
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1. Figure 1: Example USB connection (your product might not look exactly the same as this example)
2. Remove the cartridges from the product.
3. Wait until a message to insert the cartridges displays. If you do not see a message within a few minutes, skip to the next step.

Have you installed a new cartridge or tried the old one that worked to see if the new cartridge you have was bad out of the box?

Peggy,

This is an ink cartridge problem.

Are you using a factory new ink cartridge?
Please consider the following:
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges
Don

Turn off the machine using the power button, unplug the power cord from the back of the machine, remove the ink cartridges, wait 2 min, plug the power cord back in, press the power button to turn on the printer, wait for the printer to prompt that the ink cartridges are missing, then replace the ink cartridges. If this doesn't clear the error you may need to re-prime the ink cartridges. There is a good explanation of how to do this at http://www.ccl-la.com/blog/index.php/hp-photosmart-ink-system-failure-1/.

Reset the product:

1. Without turning off the product, disconnect the USB cable from the rear of the product.
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.

For that you need to call hp technical support. You may have to reprogram a rom chip or replace the main board, or some other parts.800-HP invent
or
800-474-6836

it could be a viros or a printer jam

Hi I found this I know your error not in here but it may work for It worth a try nothing to lose and it may work. I know your error code is not in this but it some times it clean the error with this type of error number you can gave it a go try not harm it Error code: 0xc18a0201, 0xc18a0206, 0xc18a0306, 0xc18a030a, 0xd0620130, 0x887dd03a, 0xd05d010d, 0xf0af8004, 0xc19ac3ff, 0xc18a050...

Reset the product:
1. Without turning off the product, disconnect the USB cable from the rear of the product.
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks