NorStar T7316E Corded Phone Logo
Posted on Aug 14, 2009
Answered by a Fixya Expert

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Can I transfer voice messages to a cell phone

  • Carl Navarro
    Carl Navarro May 11, 2010

    This is a little vague. What do you mean? Are you trying to take a voice mail message from a VM system and transfer it to a cell VM?

  • Carl Navarro
    Carl Navarro May 11, 2010

    Maybe. What are the voice messages being recorded on?

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  • Expert 192 Answers
  • Posted on Aug 29, 2009
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Joined: Mar 19, 2009
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Yes and no (or maybe)

Your Norstar system is capable of outbound call transfers... transfers to people outside your phone system.

Most instances, the programmers shut off this feature of out bound transfers to protect your system from fraud.

A programmer will be required if you need this feature to work.

Otherwise, try this... outside caller calls in, (you want to transfer caller to a cell phone), press the TRANSFER button, pick an outside trunk (Line 2), and dial out, when you hear ringing, hang up.

The call will be transfered to the cell phone.

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A voice call is simply the total opposite of a text message.

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VOICE MESSAGE

I always figure if you ask here, it should be answered here.

Did you call your Panasonic dealer? They have the information of the type of system you have, that the 76xx phones are plugged into, and they have a handy book called the PTPM that you might be able to get.

The TVA voice mail system requires programming and the phones should have had a Voicemail Transfer button programmed on them at time of installation. Again, your dealer would be able to answer those questions.

Carl Navarro
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Mitel Superset 4025

Is the Call Forward No Answer turned on? Is the voicemail working on other phones, just not this one? If you can verify this I can probably help you.
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It rings 20 times before voice mail comes on and they can leave a msg.

You are asking questions about your Toshiba phone system and the voice mail system attached. You could have one of several different Toshiba phone systems and several different voice mails.

The system has timers for things like "No answer transfer timer" and also rules for what it does at that point. (transfer to voice mail box, transfer to voice mail branch, transfer to the operator.. etc..) It can get very complicated. Most likely you are just dealing with the no answer transfer timer for your specific phone port but even just changing that can be very complicated. Many Toshiba phone systems need to be programmed from a computer using specific software. If you do not have someone in the company that knows how to make simple changes to the phone system you would need to get a phone system installation company to make the changes. Hopefully you know the company that installed the system??
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