Error condition ribbon out in ZM400

Try removing the ribbon cassette and pre-tension it. There is help in the link.

https://www.google.com/search?q=Zm400+is+printing+white+lines

..

please check if you fit the paper and ribbon at correct place (under the crome plate and between the printheard and white roller.

Dear,


you have not mentioned, whether print continues with that error or it doesn printer..?


anyway,


first thing, check your power cable.


If that error is on, it means that label media or ribbon sort of errors.
try re inserting both ribbons and media.


if tat error is flashing and printer continues printing, it may coz of over heat of head..! if so try reducing the pressure of the head.

if you are using continous labels, then calibrate the media and ribbon sensor.




for more details, please reach us.


www.trridevlabelss.com

Perhaps your darkness is set too low, or your labels are not coated to accept thermal transfer printing. Let me know if this helps!

The default setting is thermal transfer for this printer. You can change the setting on the printer so it doesn't show you the error any more by doing the following: Press SETUP/EXIT Press Plus (+) to scroll through the different parameters About the 6th parameter is "PRINT METHOD" Press "SELECT" to select the parameter Press Plus (+) or Minus (-) to change to Direct Thermal (no ribbon) Press "NEXT/SAVE" to save your changes If you make the changes to you printer and as soon as it prints it reverts back to thermal transfer, then your label software or your driver are overriding it and you need to make the change there.
Changing the setting in your label software - this will also change the settings for this label only Open your label Make the change under "label setup" or "page setup" inside your label software.
Changing the setting on the driver - this will also change the default settings for all future labels that you create Go to control panel and devices and printers. Locate the driver for your label printer and make the change under "Printing Preferences".

Replace the ribbon ...

There are a number of parameters for the serial port that have to match the pc. i would print out a config page from the printer via the menu, or power on with the cancel key held. then compare it with the settings on the pc. on the config page you should be looking for things like data bits, host control, parity etc.

Try going through the LCD menu and if it say "Direct Thermal" change it to "Thermal Transfer", Direct Thermal made means, no ribbon required, but it sounds like you do have ribbon in the printer, if so, try my recommendation. If it asks for a password, it's '1234'.

I was having same issue printing from our AS400's as well.

Issues was resolved by installing latest Zebra ZM400 firmware.

We were on ver V53.16.3Z but upgrading to V53.16.4Z seems to have resolved it.

Good luck.

Had the same problem with a ZM400. As stated in the User manual (can be downloaded http://www.zebra.com/id/zebra/na/en/index/resource_library/manuals.results.html?FRRBarcodePrinters=6882), warning "Ribbon in" is usually caused by the wrong printing method (thermal direct instead of thermal transfer [which should be selected for ribbbons]). My error disappeared after choosing "thermal transfer" directly on the printer. For network printers this needs to be set by an admin in the network settings for the the printer to solve the problem permanently.