Hi AJ.
try this link.
https://www.nespresso.com/uk/en/machine-assistance#!
or this one.
https://www.google.com/search?q=Nespresso+D60+won%27t+pump+water+through+the+system&rlz=1C1AVFC_enGB797GB798&oq=Nespresso+D60+won%27t+pump+water+through+the+system&aqs=chrome..69i57.3663j0j9&sourceid=chrome&ie=UTF-8
Call company ASAP..
and they may give you a new one..
after my research.. many have a lot of troubles,
some are different than yours.
or call 1-800 555 1212.. for company information
to call company..
Bummer not having Coffee when you want it.
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