Blue-ray Disc Player BD-E5400?. playing a movie when it stopped about 2/3 thru. It still had audio but the picture was frozen. I cleaned the disc twice & changed discs with no effect.

SOURCE: blue ray player wont play blue ray ''Kung Fu Panda'' disc.

i fixed this exactly as previous posted solutions, however a couple of points.
a) recordable CDs work if you don't have a DVD burner.
b) I didn't have a CD burner that would do an "image burn", I downloaded a free copy of "Express Burn" and that worked fine. The disk needs to be "finalised" or "fixated", it should do this automatically, or it may be a tick box selection.
c) I got a "No DWLD 09" when I put the disk into the player. I found this was an incompatibility with the CD-R (Maxwell) I was using. I changed to JVC and it worked fine.

SOURCE: Incompatible Disc in Sharp BD-HP21X Blu-Ray Disc Player

I had the exact same problem as you did... I bought the Sharp Aquos 42D85X which came with Sharp BD-HP21X Blu-ray Disc player. could not get brand new blu-ray movies to play and i found it froze everytime after 10 secs. I phoned sharp who basically were no help watsoever! I then went and returned my blu-ray movies back to the store thinking it was a problem with the discs.. The people there were extremely nice and since they had a display model of the BD-HP21X instore they offered to test the movie on it to veroify whether it was the blu-ray player was the problem or not. Turns out its a fault with all of the BD-HP21X models. So we then ended up returning it back to the store we bought it and exchanged it with the older model (BD-HP20X). I now have no problems playing blu-ray movies. Although another suggestion is to perhaps download the lastest firmware update & see if that resolves your issues.

ALBERT GARCIA

• 975 Answers
• Posted on Aug 08, 2009

SOURCE: BD-p1500 no disc error

need to contact SAMSUNG CUST. SERVICE, they will inform you about a new firmware update need to be done to your unit , beware shipping will cost you around $40.00 , hope this information is helpful , AJ

SOURCE: blue ray quit recognizing non BR disc

The non-blu-ray laser lens needs cleaning.

Try not to use a blast of compressed air.

Radio Shack has a lens cleaner ($13). it is an audio CD with a row of brushes on it.
Read & follow the directions.

SOURCE: My Sharp Aquos Blu Ray player cannot play my blue ray disc.

goto sharpusa.com and put in your model number. download the update to flashdrive and the update your blu ray..and it will then play