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johnny van heerden Posted on Feb 18, 2019
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My landline is off since 02 Feb 2019 no help from Telkom still waiting after reporting fault on 06 Feb 2019.How long does Telkom take to fix faults?landline (041)4817952

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Terry

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  • Lands Phones Master 11,377 Answers
  • Posted on Feb 18, 2019
Terry
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This is FIXYA, an internet service. It is not connected to Telkom , and does not have influence over Telkom in South Africa.

There are several ways to re-contact Telkom, since this is February 18, and you last reported to Telkom apparently on Feb. 2.

1 Related Answer

Joseph Wright

  • 1729 Answers
  • Posted on May 06, 2018

SOURCE: I am a Telkom client but do not know what is going on with Telkom these days. My landline 0315078386 is dead. I tried online to log a fault without success. Please log a fault with Telkom for me pal.

Try this link:

https://secure.telkom.co.za/today/help/personal/talk-to-us-anchor/#start-chat

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0helpful
1answer

Any outstanding balance on my Telkom landline - we have report no. 24880883 in Sept. 2018

We are FIXYA dot com. We are not Telkom. How can you NOT know where you are posting to!!

Phone them for balance enquiries, they are don't to discuss on a website with 11 MILLION annual viewers. You can also get your balance via text message.

The easiest means of obtaining account balances, says Telkom, is via its balance enquiry SMS system. Customers should send an SMS with their 10-digit Telkom landline telephone number, followed by a space and the account-holder's ID number, from a mobile phone to 012 321 0210.
Feb 4, 2014

Telkom warns of billing delay - ITWeb

ITWeb https://www.itweb.co.za > Telecoms

Telkom Landline Balance Check

Network Bees https://networkbees.com > telkom-landline-balance-ch...
Check Telkom Landline Balance · Open Messages on your phone and create a new message. · Type in your 10 digit Telkom landline number + your ID number. · Send the ...
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Hi I canceled my Telkom line 011 743 zzzzz and received a Statement 09/05/2019 to the amount of R768.34. Your email 29/03/19 "Your case no zzzzz is resolved. Urgently advise. Regards FN Bothma

you posted to USA computer repair help, so I moved you to landlines telephones
we do not have Telkom, in USA , we are USA.
seem to me you are lost, 12000, miles away in India that uses Rupee, currency? we don't use that here either.
sorry.
call them , we are not them and we have zero landline, subjects here.

I redacted the personal data for you protection.
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Not getting signal in Kleinmond Western Cape. Is there a problem?Telkom 8TA cELL PHONE.

HOW TO CONTACT SALES DEPARTMENT

Telkom Community Get involved Problem solved

The web page above in South Africa lists the following contact information:

Should you wish to speak to Telkom, there are a few options to suit your needs:
  • Log and Track a Fault online
  • Report a fault via SMS: SMS "SERVICE" and your landline number to 30591. (SMS at no charge.)
  • Contact on Social Media Channels
  • Chat to an Agent (an online chat with a Telkom representitive)
  • Call the Call Center
    • Mobile: 081180 (free from a Telkom Mobile phone)
    • Home: Sales - 10213 & Service - 10210 (free from a Telkom landline)
    • Business: Sales - 10213 & Service - 10217 (free from a Telkom landline)
  • Email
  • Find a Store
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Reporting a fault

My Telkom landline, wi-fi and internet not working trying two weeks on my cell phone to report fault

contact amari 08 4697160
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