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Ginger Phillipson Posted on Feb 06, 2019
Answered by a Fixya Expert

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IPhone 10 is frozen lock screen. I've force reset by punching vol up vol down then holding power until apple appears. Done this several times. Still freezes on lock screen

3 Answers

Michael Lei

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  • Apple Master 498 Answers
  • Posted on Jun 19, 2019
Michael Lei
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Maybe you can try to restore you iPhone/iPad.
Restore your iPad
If you can't fix the problem by rebooting your device, try restoring it with iTunes.

  • 1. Connect your iPad to computer.
  • 2. Download and install the latest version of iTunes on your computer, if you've already have iTunes installed in your computer, make sure that it's the latest version available.
  • 3. Press and hold the Sleep/Wake and Home button at the same time and keep holding both buttons until you see the recovery mode screen appears.

  • 4. You should be prompted to Restore or Update your iPad, select Update and iTunes will try to reinstall iOS in your iPad without wiping your data in iPad.
  • iTunes will start to download iOS for your iPad. If this process takes more than 15 minutes, iPad will exit recovery mode automatically and you'll have to enter recovery mode again.


    For more details, check: What to do when my iPad froze

Bentley Self

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  • Contributor 12 Answers
  • Posted on Feb 12, 2019
Bentley Self
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Put iPhone X into DFU Mode and do a restore

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Bentley Self

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  • Contributor 21 Answers
  • Posted on Feb 12, 2019
Bentley Self
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Put phone in DFU and do a restore

5 Related Answers

Hollyecho

Hollyecho Montgomery

  • 318 Answers
  • Posted on Apr 06, 2008

SOURCE: my computer freezes up

Right click on a open spot on the desktop. Click on personalize. (that is with a left click)

Then click on screen saver
At the bottom of that window, is a link that says "Change power settings"
Click on that.
Change power plan.

Put Turn off the display - change that to NEVER
Put the computer to sleep - Change that to NEVER

That should fix your problem.

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Anonymous

  • 27 Answers
  • Posted on Jul 09, 2009

SOURCE: MY IPHONE IS FROZEN ON THE APPLE LOGO SCREEN

You need to a fresh restore of the iPhone. Hold down the home and power buttons together until the screen goes black. Then while the screen is still black, plug it into your computer WHILE holding down the home button.
At this point iTunes should detect your iPhone and tell you that you need to do a restore.
Hope this helps!
Please rate me!

Anonymous

  • 1 Answer
  • Posted on Sep 06, 2009

SOURCE: jailbroken iphone 3g frozen screen

samevthing happened to me your gonna have to plugg your iphone into the comupter and hold the power and home button down at the same time until it shuts off. Keep holding the buttons down until it powers back on. there should be a picture of a guy wearing holding his hands up in the air on your iphone and itunes should open up on your computer. Now you will have to restore your phone.

Anonymous

  • 150 Answers
  • Posted on Jan 27, 2010

SOURCE: Iphone 2g not starting back up after reboot..

When the device is locked up like this hold down the lock and home buttons. After a few seconds the device will turn off, immediately let go of both buttons. Now press down and hold the home button. Hit the power/lock button one time. Continue holding the home button until the phone boots up. It will need to be connected to iTunes for recovery at this point.

Anonymous

  • 2 Answers
  • Posted on Apr 09, 2010

SOURCE: my iphone is frozen at the apple logo screen and

Press and hold Power and Home Button together for 10 secs and then release power button without releasing home button continue to hold home button (30 secs)
your phone will be in restore mode connect to iTunes after that and select your ipsw and then ....

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Related Questions:

0helpful
1answer

My iphone 6 keeps rebooting, I've already done a hard reset several times and a safari clear history, no good

hi Vardi.
i know you have said you have done a reset but this is all i could find out.
To perform a hard reset, hold the power button and Home button (the circular button below the screen) at the same time until your iPhone screen goes blank and the Apple logo reappears. ... People were amazed when they'd come into the Apple Store and I'd quickly fix their deadiPhone with a hard reset.22 Sep 2017

Why Does My iPhone Keep Restarting? Here's The Fix!

https://www.payetteforward.com/why-does-my-iphone-keep-restarting-heres-the-fix/
Why does my iPhone keep restarting itself?If iPhone iPad Keeps Restarting Randomly. You can restart or force-restart youriPhone iPad to clean all processes, which may help you fix "keeps restarting" issue. To force restart one device, just press and hold both of the "Sleep" and "Home" buttons at the same time for 10 seconds until Apple logo appears on screen.

What do you do when an Iphone keeps turning on and off?To do so go to settings ? Cellular/Mobile ? Turn On/Off Mobile Data. RebootiPhone: To reboot your iPhone, hold the power button and home button simultaneously for a few seconds. The Apple logo will appear on the screen and your iPhone is rebooted.24 Mar 2014SOLVED: My iPhone keeps rebooting/shutting down by itself? - iFixithttps://www.ifixit.com/Answers/.../My+iPhone+keeps+rebooting-shutting+down+by+itse...Search for: What do you do when an Iphone keeps turning on and off?
or go to this link.
iphone 6 keeps rebooting Google Search
0helpful
1answer

My iphone 4 is locked .is on 4.1 baseband 02.10.04

Unlock:

Plug it into iTunes with it at the unlock screen. Somewhere it should say "Unlock your iPhone" or something like that in iTunes. Click it. Otherwise do a restore by going to the screen where it shows how much memory you have used up in iTunes and click


Download the latest iTunes to your computer and reset the iPhone. Then re-sync it.

Reset


To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds. During this time, a red "power off" slider may appear and the screen may go black, but do not release Sleep/Wake and Home buttons until the Apple logo appears.

If iPhone won't turn on, or the display freezes or doesn't respond

  1. Press and hold the Home button for at least six seconds, until the application you were using quits.
  2. If that doesn't work, turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a 10 seconds until a red slider appears, and then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
  3. If that doesn't work, reset iPhone. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears


More resets:

Try This:
1. Remove Sim Card
2. Hold in 'Home' button and 'On/Off' button together until Apple logo appears
3. Replace Sim Card
4. Hold in 'Home' button and 'On/Off' button together until normal phone screen appears.


Also, Try this:
1.) Shut down the iPhone 3G.
2.) Start up iTunes
3.) Hold down HOME button on the iPhone 3G
4.) While keeping the HOME button depressed, plug in the Sync cable
5.) A message will pop up to ask if you want to reset.
6.) Just click YES and the reset process should start.



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

0helpful
1answer

I think the display screen on my iphone 3g went out. how do i check?

Reset the phone:


To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds. During this time, a red "power off" slider may appear and the screen may go black, but do not release Sleep/Wake and Home buttons until the Apple logo appears.

If iPhone won't turn on, or the display freezes or doesn't respond

  1. Press and hold the Home button for at least six seconds, until the application you were using quits.
  2. If that doesn't work, turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a 10 seconds until a red slider appears, and then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
  3. If that doesn't work, reset iPhone. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears


More resets:

Try This:
1. Remove Sim Card
2. Hold in 'Home' button and 'On/Off' button together until Apple logo appears
3. Replace Sim Card
4. Hold in 'Home' button and 'On/Off' button together until normal phone screen appears.


Also, Try this:
1.) Shut down the iPhone 3G.
2.) Start up iTunes
3.) Hold down HOME button on the iPhone 3G
4.) While keeping the HOME button depressed, plug in the Sync cable
5.) A message will pop up to ask if you want to reset.
6.) Just click YES and the reset process should start.


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

0helpful
2answers

Well i just got it fixed at the apple store yesterday and a few times before that, but now it is frozen and will not turn on no matter what i do this has happened before and apples solution is to reboot my...

Download the latest iTunes to your computer and reset the iPhone. Then re-sync it.

Reset


To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds. During this time, a red "power off" slider may appear and the screen may go black, but do not release Sleep/Wake and Home buttons until the Apple logo appears.

If iPhone won't turn on, or the display freezes or doesn't respond

  1. Press and hold the Home button for at least six seconds, until the application you were using quits.
  2. If that doesn't work, turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a 10 seconds until a red slider appears, and then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
  3. If that doesn't work, reset iPhone. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears


More resets:

Try This:
1. Remove Sim Card
2. Hold in 'Home' button and 'On/Off' button together until Apple logo appears
3. Replace Sim Card
4. Hold in 'Home' button and 'On/Off' button together until normal phone screen appears.


Also, Try this:
1.) Shut down the iPhone 3G.
2.) Start up iTunes
3.) Hold down HOME button on the iPhone 3G
4.) While keeping the HOME button depressed, plug in the Sync cable
5.) A message will pop up to ask if you want to reset.
6.) Just click YES and the reset process should start.


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

1helpful
2answers

Iphone is stuck on apple logo

Download the latest iTunes to your computer and reset the iPhone. Then re-sync it.

Reset


To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds. During this time, a red "power off" slider may appear and the screen may go black, but do not release Sleep/Wake and Home buttons until the Apple logo appears.

If iPhone won't turn on, or the display freezes or doesn't respond

  1. Press and hold the Home button for at least six seconds, until the application you were using quits.
  2. If that doesn't work, turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a 10 seconds until a red slider appears, and then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
  3. If that doesn't work, reset iPhone. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears


More resets:

Try This:
1. Remove Sim Card
2. Hold in 'Home' button and 'On/Off' button together until Apple logo appears
3. Replace Sim Card
4. Hold in 'Home' button and 'On/Off' button together until normal phone screen appears.


Also, Try this:
1.) Shut down the iPhone 3G.
2.) Start up iTunes
3.) Hold down HOME button on the iPhone 3G
4.) While keeping the HOME button depressed, plug in the Sync cable
5.) A message will pop up to ask if you want to reset.
6.) Just click YES and the reset process should start.



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

0helpful
1answer

I phone will turn on screen is locked and so is navigation button

Download the latest iTunes to your computer and reset the iPhone. Then re-sync it.

Reset


To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds. During this time, a red "power off" slider may appear and the screen may go black, but do not release Sleep/Wake and Home buttons until the Apple logo appears.

If iPhone won't turn on, or the display freezes or doesn't respond

  1. Press and hold the Home button for at least six seconds, until the application you were using quits.
  2. If that doesn't work, turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a 10 seconds until a red slider appears, and then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
  3. If that doesn't work, reset iPhone. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears


More resets:

Try This:
1. Remove Sim Card
2. Hold in 'Home' button and 'On/Off' button together until Apple logo appears
3. Replace Sim Card
4. Hold in 'Home' button and 'On/Off' button together until normal phone screen appears.


Also, Try this:
1.) Shut down the iPhone 3G.
2.) Start up iTunes
3.) Hold down HOME button on the iPhone 3G
4.) While keeping the HOME button depressed, plug in the Sync cable
5.) A message will pop up to ask if you want to reset.
6.) Just click YES and the reset process should start.



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

3helpful
2answers

My phone is locked up and wont turn off. how do i turn it off to reset?

If something isn't working right, restarting, force quitting an application, or resetting
iPhone will likely solve the problem.
Restart iPhone: Press and hold the Sleep/Wake button until the red slider appears.
Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and
hold the Sleep/Wake until the Apple logo appears.
If you can't turn off iPhone or if the problem continues, you may need to reset. A reset
should be done only if turning iPhone off and on doesn't resolve the problem.
Force quit an application: Press and hold the Sleep/Wake button on top of iPhone
for a few seconds until a red slider appears, and then press and hold the Home button
until the application quits.
Reset iPhone: Press and hold the Sleep/Wake button and the Home button at the
same time for at least ten seconds, until the Apple logo appears.
0helpful
1answer

We did a reset on the phone now it is frozen

Sometimes, the iPhone 3G gets so frozen that the standard force quite process for program doesn’t work. In that case, you’ll need to reset the iPhone.
To do that, hold both the sleep/wake and Home buttons together for at least 10 seconds.
The red shut down slider will show up at the top of the screen and then disappear. Keep holding the buttons. The screen may even go black, but don’t let go of the buttons until the Apple logo shows up. When it appears, let the buttons go and the phone will start up normally.
23helpful
3answers

Frozen jailbroken iphone 3g

I'll recommend you re-break your phone and if you are willing to perform the task in a more simple yet time-saving manner, follow the step by step guide from this website: iphoneunlockeasily.com
2helpful
1answer

Logo is frozen and the phone cannot be used.

Here are several resets you can try:


Download the latest iTunes to your computer and reset the iPhone. Then re-sync it.
Reset

To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds. During this time, a red "power off" slider may appear and the screen may go black, but do not release Sleep/Wake and Home buttons until the Apple logo appears.
If iPhone won't turn on, or the display freezes or doesn't respond
  1. Press and hold the Home button for at least six seconds, until the application you were using quits.
  2. If that doesn't work, turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a few seconds until a red slider appears, and then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
  3. If that doesn't work, reset iPhone. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears

More resets:
Try This:
1. Remove Sim Card
2. Hold in 'Home' button and 'On/Off' button together until Apple logo appears
3. Replace Sim Card
4. Hold in 'Home' button and 'On/Off' button together until normal phone screen appears.


Also, Try this:
1.) Shut down the iPhone 3G.
2.) Start up iTunes
3.) Hold down HOME button on the iPhone 3G
4.) While keeping the HOME button depressed, plug in the Sync cable
5.) A message will pop up to ask if you want to reset.
6.) Just click YES and the reset process should start.


Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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